Posting Details

Position Information

Position Title Administrative Assistant I (Admissions)

Work Location Springfield Campus

Department Admissions

HR Home Department 080121 ADMISSIONS

Pay Grade 11

Proposed Salary $15.00 - $16.00/hour

Sponsorship Information

Applicants must be currently authorized to work for ANY employer in the United States on a full-time basis. This position is not eligible for work visa sponsorship.

Position only available to current, regular, full-time Missouri State University employees? No, Position is available to all applicants.

Appointment Type Full Time Regular

Exempt/Non-Exempt Non-Exempt

General Function

The Administrative Assistant I provides administrative support to managers or supervisors or assists in providing administrative support for the department in conjunction with higher level administrative support positions. The Administrative Assistant I performs administrative support duties as determined by the supervisor and generally works with a limited number of less complex administrative and financial processes. The Administrative Assistant I assists the supervisor or other administrative support personnel with the department's administrative activities, stores and retrieves information, and may serve as the first point of contact for the department with the public, other departments, students, faculty, and staff.

Description of Primary Duties

This position is based in the Davis-Harrington Welcome Center. The Office of Admissions has two locations: the Welcome Center and Carrington Hall. Some travel between buildings or other campus locations is required.

The Welcome Center Receptionist greets campus visitors, schedules meetings for prospective students with campus constituents, and provides general support to the University Ambassadors giving tours of campus. The Welcome Center Receptionist interacts with prospective students and campus constituents by phone and email to individually tailor visits to families' needs.

Essential Duties and Responsibilities

Answers phone calls and emails from prospective families and campus constituents.

Monitors registrations for campus visits and special events ensuring tailored visit appointments as requested.

Welcomes guests to the Davis-Harrington Welcome Center assisting with parking information, visit itineraries, wayfinding, and other guest needs.

Utilizes the CRM to update attendance status, to record appointments, and to communicate with families.

Ensures the Welcome Center is stocked with publications, swag, and other items needed to support the visit program.

Interacts with and provides supervision to the University Ambassadors as assigned by the Director of Admissions or their designee. The Ambassadors are a group of student workers who provide tours to prospective families.

Assists campus constituents who wish to schedule meetings or events in the Welcome Center.

Supports the success of the Office of Admissions by performing other duties as assigned.

Minimum Acceptable Qualifications

Education/Experience: A high school diploma or the equivalent and two years of general office experience or an equivalent combination of education and general office experience is required.

Skills: Keyboarding skills with speeds are required. A working knowledge of word processing and spreadsheet applications is required. A working knowledge of or the ability to learn and use database applications, the web content management system, the administrative business system or enterprise resource planning system, and other systems or applications that may be used within the University or department is required. The ability to operate and troubleshoot electronic office equipment, computers, and peripherals, maintain moderately complex filing systems and records, and make mathematical calculations is required. Effective verbal and written communication skills are required. Must be able to train, assign work, and review the work of student workers.

Effort: Administrative support positions are primarily sedentary. Administrative support positions require extensive keyboarding.

Additional Qualifications

Link to Job Description https://www.missouristate.edu/Human/JobDescriptions/3300.htm

Open Date 03/05/2026

Close Date (If Close Date is blank then the posting is considered open until filled)

Special Instructions to Applicants

The first date of consideration is March 19, 2026 and review of applications will continue until the position is filled.

Equal Opportunity Statement

Non-Discrimination Statement

Missouri State University is a community of people with respect for diversity. The University emphasizes the dignity and equality common to all persons and adheres to a strict non-discrimination policy regarding the treatment of individual faculty, staff, and students. In accord with federal law and applicable Missouri statutes, the University does not discriminate on the basis of race, color, national origin (including ancestry, or any other subcategory of national origin recognized by applicable law), religion, sex (including marital status, family status, pregnancy, sexual orientation, gender identity, gender expression, or any other subcategory of sex recognized by applicable law), age, disability, veteran status, genetic information, or any other basis protected by applicable law in employment or in any program or activity offered or sponsored by the University. Sex discrimination encompasses sexual harassment, which includes sexual violence, and is strictly prohibited by Title IX of the Education Amendments of 1972.

This policy shall not be interpreted in a manner as to violate the legal rights of religious organizations or of military organizations associated with the Armed Forces of the United States of America.

The University maintains a grievance procedure incorporating due process available to any person who believes he or she has been discriminated against. Missouri State University is an Equal Opportunity employer. Inquiries concerning the complaint/grievance procedure related to discrimination on the basis of a protected class, including sexual harassment and sexual assault, or compliance with federal and state laws and guidelines, should be addressed to the Director, Office for Institutional Compliance, Carrington Hall 205, 901 S. National Ave., Springfield, Missouri 65897, Compliance@MissouriState.edu, 417-836-4252.

Background Check Statement

Employment will require a criminal background check at University expense.

Posting Detail

Posting Number 20260057FTS

Quicklink for Posting https://jobs.missouristate.edu/postings/85469

Supplemental Questions

Required fields are indicated with an asterisk (*).

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Please specify the recruitment source where you located this posting. If you selected Employee Referral above, please list the name of the current MSU employee who referred you.

(Open Ended Question)

Applicant Documents

Required Documents

Resume

Cover Letter

Optional Documents

Unofficial Transcripts - 1

Other Documents -1

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