Founded in 1994 and celebrating 30 years in business, Mindex is a software development company with a rich history of demonstrated software and product development success. We specialize in agile software development, cloud professional services, and creating our own innovative products. We are proud to be recognized as the #1 Software Developer in the 2023 RBJ's Book of Lists and ranked 27th in Rochester Chamber's Top 100 Companies. Additionally, we have maintained our certification as a Great Place to Work for consecutive years in a row. Our list of satisfied clients and #ROCstar employees are both rapidly growing- Are you next to join our team?

Mindex's Software Development division is the go-to software developer for enterprise organizations looking to engage teams of skilled technical resources to help them plan, navigate, and execute through the full software development lifecycle.

We are seeking a skilled DevOps Engineer to support and scale modern AI-powered platforms, including AI/ML services and Virtual Agent systems.

Essential Functions

This role focuses on building reliable CI/CD pipelines, automating cloud infrastructure, and ensuring high availability, security, and performance across cloud-native, distributed environments. You will collaborate closely with software engineers, data scientists, and product partners to deliver resilient, scalable platforms that power intelligent applications.

Key Responsibilities:

Design, implement, and manage CI/CD pipelines using GitHub Actions, GitOps, GCP-native tools, Azure DevOps, and Jenkins.

Develop, automate, and maintain infrastructure as code across multi-cloud environments (GCP, Azure; Kubernetes, Cloud Run, AKS, GKE).

Build, deploy, and operate containerized services, ensuring health, security, scalability, and high availability.

Integrate tools, platforms, and APIs to streamline operations across AI/ML and virtual agent ecosystems.

Develop and maintain automation scripts and tooling using Python, Shell, and Java/Groovy where appropriate.

Monitor system and application health, implement proactive alerting, and continuously improve reliability and performance.

Troubleshoot infrastructure, networking, and deployment issues across cloud services and application stacks.

Collaborate with engineering and product teams to optimize release processes and platform reliability.

Promote DevOps best practices and maintain clear documentation for system architecture, operations, and troubleshooting.

Requirements

Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience.

3+ years experience as a DevOps Engineer, Site Reliability Engineer, or similar role in cloud-based environments.

Strong hands-on experience with modern CI/CD pipelines and automation practices.

Proficiency with infrastructure as code, containerization, and orchestration technologies (Terraform, Docker, Kubernetes).

Solid programming and scripting skills in Python and at least one additional language (Shell, Java, or Groovy).

Hands-on experience with cloud platforms, particularly Google Cloud Platform and/or Azure.

Strong understanding of cloud networking, security best practices, and scalable system design.

Experience building and supporting automated deployment, monitoring, and alerting solutions.

Ability to work effectively in a fast-paced, collaborative engineering environment.

Preferred

Experience supporting AI/ML platforms, MLOps workflows, or conversational / virtual agent systems.

Familiarity with multi-cloud architectures and additional cloud providers (AWS, Azure, GCP).

Exposure to security automation, compliance, or reliability engineering best practices.

Physical Conditions/Requirements

Prolonged periods sitting at a desk and working on a computer

No heavy lifting is expected. Exertion of up to 10 lbs.

Benefits

Health insurance

Paid holidays

Flexible time off

401k retirement savings plan and company match with pre-tax and ROTH options

Dental insurance

Vision insurance

Employer paid disability insurance

Life insurance and AD&D insurance

Employee assistance program

Flexible spending accounts

Health savings account with employer contributions

Accident, critical illness, hospital indemnity, and legal assistance

Adoption assistance

Domestic partner coverage

Mindex Perks

Tickets to local sporting events

Teambuilding events

Holiday and celebration parties

Professional Development

Leadership training

License to Udemy online training courses

Growth opportunities

The band range for this role takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, skill sets, education, experience, training, certifications, internal equity, and other business and organizational needs. It is not typical for an individual to be hired at, or near, the top of the range for their role; and compensation decisions are dependent on the facts and circumstances of each case. The range for this role is $90,000-$120,000

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor, or take over sponsorship of an employment Visa at this time.

Mindex

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