East Amherst/Multiple locations. Hourly Crew. Mighty Taco. Part Time and Full Time positions.

To consistently provide outstanding customer service with a smile, abiding by our customer service statement: Friendly customer service is our number one priority, and nothing will ever come before it! Our focus will always be to ensure that all items ordered are delivered correctly.

It is the duty and responsibility of all Crew Team Members to provide our customers a superior level of Customer Service, Food Quality and Facility Cleanliness that cannot be found at other quick service restaurants.

Service Must interact with customers and other team members in a professional and courteous manner. Must adhere to Mighty Taco cashier procedures at all times. This includes suggestive selling and the reading back of orders in a manner that is understandable by the customer. If placed in a cashiers position by management, must take customers orders at front counter or drive thru. (Drive thru includes the mandatory use of a headset.) Must count money accurately and provide correct change. Must demonstrate urgency and ability to meet Mighty Tacos average service time of 2 minutes or less. Must adhere to item counting procedures to ensure order accuracy. Must handle minor customer complaints in a friendly manner and to the customers satisfaction. Must comply with the Mighty Taco dress code.

Quality Must prepare food according to company standards and sanitation protocols. Must know the Mighty Taco menu, and pass the menu test within first 15 hours of employment. Must be able to operate our ovens and tomato slicer. Must read Kitchen Display Screens (KDS) correctly and make orders to customer specifications. Must meet and follow Mighty Taco cook objectives. Must portion properly to achieve product standards. (It is never acceptable to under portion.) Must prepare a quality product that is eye appealing on each and every order. Must abide by sanitation, health, and safety standards at all times.

Cleanliness Must perform all assigned inside cleaning tasks including but not limited to sweeping/mopping of floors, dishes, cleaning all areas of the bathrooms, taking out trash, and completing daily and weekly cleaning jobs. Must perform all assigned outside cleaning tasks including but not limited to the parking lot, patio area, green spaces, outside trash cans, and dumpster area. (Including shoveling and spreading salt on all walkways when necessary.)

Qualifications Must be legally authorized to work in the United States (we E-Verify). Minimum starting age is 16 years old; night closers must be 18 years old or older. Communication skills, including listening, understanding and speaking is essential. A passion for customer service with the ability to multi-task and problem solve is highly desirable. *You provide the enthusiasm and dedication we will provide you with the training.

Mighty Taco Inc

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