Are we RIGHT for you?

The word RIGHT stands for what we VALUE: Respect, Invest, Growth, Honesty and Teamwork.

Why join our team?

Middlesex Water Company (NASDAQ:MSEX) has been an industry leader since 1897. We promote professional and personal development in a work environment that is supportive and responsive. We understand the importance of our services and the individuals who uphold our reputation.

Joining our team means that you have a multitude of benefits that support you in and out of the workplace such as- full medical, dental, and vision benefits, 401k, paid time off, tuition assistance, learning and development opportunities, employee assistance program, and more. To learn more, please visit www.middlesexwater.com

Job Summary:

The Manager of Information Technology is responsible for the design, installation, operation and maintenance of the technology infrastructure supporting the Enterprise. The Manager of Information Technology oversee the Server Infrastructure (LAN), Logical Data Administration (DBA), Network Infrastructure (WAN) and all cloud infrastructure solutions. The Manager oversees the design, installation, connectivity and operation of computer systems and network infrastructure. The IT Infrastructure Manager is responsible for strategic planning, execution and relationship building with all stakeholders.

Work Performed:

Provide IT strategic planning direction for the business as a member of the senior management team.

Working directly with the senior management team, translates the business vision into a multi-year, enterprise-wide action plan for the IT resource.

Define the IT operating capabilities and leverage points for the development of the company's business goals and objectives.

Design and implement plans to make certain servers and the network meet business demands, and scale systems as needed to meet future requirements.

Oversee Asset Management and Configuration Management within IT.

Manage IT Risk and Control to ensure Sabannes Oxley requirements are met for IT based on established procedures and controls.

Develop and implement policies, control procedures and standards for IT infrastructure.

Co-Own Disaster Recovery Planning and Testing. Support Business Continuity Planning and Testing. Coordinate outages with multiple IT and Business teams.

IT Deployment

Direct, prioritize and control the installation of major information systems.

Define and deploy IT security requirements needed to protect the company's data and systems from any tampering that could lead to public health risks, the compromise or theft of customer data and seriously disrupt company business operations.

Identify opportunities and implement cost-effective investments in IT systems and resources.

Actively consult with all departments to define business requirements for new IT implementations.

Assess and communicate risks associated with IT investments.

IT Operations and Resources

Manage an IT staff consisting of 6 people.

Define and deploy IT departmental goals, objectives and operating procedures.

Provide the company with continuous delivery of IT services through active evaluation and improvement of IT systems performance.

Direct development, execution and maintenance of an enterprise-wide disaster recovery plan.

Qualifications:

Excellent written and verbal communication skills.

Bachelor's degree in information systems or computer science.

Strong leadership, presentation and project management skills.

10+ years' experience in IT Infrastructure Management and Delivery. Ability to work with Senior stakeholders.

Experience with a Citrix XenApp, NetScaler environment across the enterprise

Experience supporting Distributed System technology components like Virtual servers, LDAP, Entra, Active Directory, PowerShell scripting, python, etc

Knowledgeable about Help Desk Support, system monitoring, performance metrics as it relates to customer satisfaction.

Knowledge of SOX audit requirements

In-depth knowledge of Windows servers including Active Directory, Entra, Exchange, DNS, and Microsoft SQL.

In-depth knowledge of VMware ESXi, vCenter.

Ability to work independently with minimal supervision

ITIL v3 certification nice to have.

Compensation & Benefits:

Salary Range: $89,310 - $133, 966 annually, based on experience and qualifications.

Total Rewards Package Includes: - Medical, dental, & vision coverage (effective first of the month after hire).

401(k) with company match.

Company paid life and disability insurance.

Paid time off and 12 paid holidays.

Tuition assistance and professional development opportunities.

ADA / Physical and Environmental Requirements:

This position is primarily performed in a professional office setting and requires the ability to perform essential job duties with or without reasonable accommodation.

The physical and sensory demands include:

Prolonged periods of sitting and remaining in a stationary position (approximately 50-75% of the workday).

Continuous operation of a computer and standard office equipment, including printers, copiers, calculators, keyboard, mouse, and telephone.

Frequent review of electronic and hard copy documents.

Ability to communicate effectively and exchange information through written, verbal, and audio methods.

Occasional movement throughout the office to access workspaces, file cabinets, meeting rooms, and office equipment.

Occasional lifting or movement of office materials up to 15 pounds.

Ability to perform repetitive tasks and maintain focus in a structured office environment.

LANGUAGE SKILLS: Requires excellent knowledge of the English language and excellent spelling.

Work Authorization & Pre-Employment Requirements:

Candidates must be authorized to work in the United States. All candidates must successfully pass a drug screen, pre-employment physical, background check, and possess a valid driver's license in good standing (if required for the position).

Commercial Driver's License (CDL) Positions:

For positions requiring a Commercial Driver's License (CDL), the use of marijuana (including medical marijuana) or any controlled substances, whether prescribed or otherwise, is strictly prohibited under Federal Motor Carrier Safety Administration (FMCSA) regulations of the U.S. Department of Transportation (DOT). Such use is a violation of federal law and will disqualify candidates from CDL-required positions.

Pay Transparency:

This job posting complies with the New Jersey Pay Transparency Law (effective June 1, 2025), which requires employers to disclose salary ranges, benefits, and other compensation in job advertisements.

Recruitment Fraud Alert:

We have noticed an increase in recruiting impersonations across the industry, where scammers attempt to obtain candidates' personal or financial information through fake interviews and offers.

All legitimate communications from Middlesex Water Company and its subsidiaries will originate from the following email domains: @msg.clrco.com or @clearcompany.com.

Any outreach claiming to be from Middlesex Water Company or its subsidiaries that does not come from these domains should be ignored.

Equal Employment Opportunity:

Middlesex Water Company and its subsidiaries are Equal Opportunity Employers and are committed to creating an inclusive environment for all employees.

We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law.

Applicant Communication:

Please note: No phone calls, please.

We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted.

Middlesex Water Company

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