Certified Medical Assistant -- Defiance Clinic

Job Summary:

The Certified Medical Assistant is a key component of our team that works closely with the primary care physician to deliver excellent patient care to our community, ensuring services are provided within the Medical Assisting scope and state guidelines. The Certified Medical Assistant is responsible for reviewing and updating health records, measuring vital signs, and preparing treatment rooms for upcoming examinations.

Essential Functions:

Provides excellent customer service skills by greeting patients and the community in a respectful manner

Prepares & reviews patient charts for upcoming visits by verifying that all diagnostic test results, hospital reports, and other medical records are correct and up to date

Measures vital signs such as pulse rate, respiration, blood pressure, weight, and height

Performs departmental-related clerical duties such as checking inventory, stock supplies, track referrals, and answer phones as needed

Must possess the ability to troubleshoot and resolve problems promptly

Other duties as assigned

Education:

High School Degree or GED

Licensure/Certification:

Active Medical Assisting certification from one of the following (required):

Certified Medical Assistant (CMA); American Association of Medical Assisting, Registered Medical Assistant (RMA); American Medical Technologists, Certified Clinical Medical Assistant (CCMA); National Healthcareer Association (NHA); Nationally Registered Certified Medical Assistant (NRCMA); National Association for Health Professionals, National Certified Medical Assistant (NCMA); National Center for Competency Testing (NCCT)

If incumbent is unable to obtain MA certification, an Assessment-Based Recognition in Order Entry (ABR-OE) is acceptable (not accepted in the state of South Carolina)

BLS Basic Life Support, American Heart Association (required at hire for Roper St Francis Healthcare locations; preferred at hire, required prior to independent patient care at BSMH)

Experience:

One year of medical assistant healthcare experience (preferred, not required)

Two years of clerical experience in a physician's office (preferred, not required)

Skills & Abilities:

Possesses problem-solving skills, basic computer skills, with excellent communication and interpersonal skills

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Mercy Health

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