The Loan Officer performs activities related to decisioning loan requests with the goal of achieving the optimal outcome for the Credit Union and the Borrower, working within established lending authorities, exception guidelines, and regulatory requirements. They are responsible for consumer and real estate lending.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

Evaluate borrower needs & to discuss appropriate loan products. Take loan applications in person or over the phone and obtain related documentation, as well as pre-qualify loan applications and issue pre-approval notifications as necessary. Demonstrate a positive attitude to build new and maintain existing relationships.

Develop relationships with centers of influence (realtors, attorneys, accountants), and other referral sources for the purpose of increasing loan business.

Cross-sell and refer other Credit Union products, as appropriate, and introduce new borrowers to the Manager of the branch most convenient to the borrower's property address.

Consistently demonstrate effective and appropriate verbal and written communication skills.

Ensure all files and data input meet compliance and regulatory guidelines.

Input loan data into various processing and underwriting systems

Monitor individual pipeline of applications that are placed into processing.

Assist with the evaluation of current procedures and workflow changes and the implementation of those changes, as requested.

Assist borrowers with problems or questions regarding lending services.

Establish a close working relationship with other loan department personnel to ensure an efficient flow of files and member service.

Stay informed of competitors' programs as well as external market trends relating to lending.

Participate in promotions, activities, and other campaigns as requested.

Work with the Marketing Department on initiating various activities to increase business.

Complete consumer and commercial mortgage transactions

Open new member accounts, as needed, to assist the MSR line.

Perform any other duties as assigned

PERFORMANCE MEASUREMENTS

Policies, goals, and procedures are established which further the strategic plans and objectives supporting the mission and vision of the Board of Directors of MC Federal Credit Union.

Profit growth goals are met or exceeded. Expenses are controlled and well managed.

Ability to have effective open communications with all levels of the organization.

Be accountable by taking ownership of member issues and responsibility for one's actions.

Foster teamwork by cooperating and collaborating with other employees.

Conducts oneself with integrity by being honest, trustworthy, and ethical in all work activities and interactions.

Work with a service orientation by having a genuine concern for the needs of one's members and by being friendly, professional, and following through on commitments.

QUALIFICATIONS

EDUCATION/EXPERIENCE:

Bachelor's Degree from a four-year college or equivalent experience

REQUIRED KNOWLEDGE:

A proven track record of successful loan sales production

Working knowledge of the Microsoft Office

Active Mortgage Loan Originator registration with the NMLS preferred.

SKILLS/ABILITIES:

Excellent written and verbal communication skills

Excellent organizational, analytical, and problem-solving abilities

Strong member service skills

Dedicated work ethic with personal and professional integrity

Ability to undertake and complete multiple tasks, meeting deadlines

Strong desire to improve the lives and financial wellbeing of our diverse membership

Commitment to the credit union philosophy of "People Helping People"

PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION

TALKING:

Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly or quickly.

AVERAGE HEARING:

Able to hear average or normal conversations and receive ordinary information.

AVERAGE VISUAL ABILITIES:

Average, ordinary, visual acuity necessary to prepare or inspect documents or products or operate machinery.

PHYSICAL STRENGTH:

Sedentary work: sitting most of the time. Exerts up to 10 lbs. of force occasionally. (Almost all office jobs.)

WORKING CONDITIONS

NONE:

No hazardous or significantly unpleasant conditions (a typical office environment)

MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION

REASONING ABILITY:

Ability to understand the borrower's needs and develop and implement a loan program for those particular needs.

MATHEMATICS ABILITY:

Ability to perform basic math functions and calculations, including determining interest rates and loan payback amounts.

LANGUAGE ABILITY:

Ability to speak fluently to any and all members, business partners, and potential clients, and to communicate effectively in front of an audience when necessary.

MC Federal Credit Union

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