Hi! We are Manyone

For our Manyone New York City team in Brooklyn, we're looking for a Project and Operations Manager with ample experience in strategic digital design to elevate our project organization and keep both the team and the clients beautifully organized. It's important that you are located within a 2-hour commute of Brooklyn Navy Yards.

At Manyone we're all about collaboration, making it happen and leaning into everything that's next - an inclusive environment that favors curiosity and adaptiveness and challenges us to always approach challenges with an open mindset.

As part of the Brooklyn, NY office, you'll be part of a tightly knit team working across disciplines and team boundaries to deliver industry-shaping solutions to businesses both in the US and worldwide.

Your job:

Your role is broader than a traditional Project Manager: you'll own large parts of the operations related to the client, from contracts and terms to the final delivery, follow up and management of stakeholder relationships on the client side.

You'll not only manage the operations of projects but also understand the strategic impact of projects on our clients' business and can articulate this to the client, be it in strategic proposals, workshops or discovery calls.

Part of the role will be managing general operations for the team, making sure that invoices, payments and other important tasks get done.

Among your responsibilities will be:

Coordinate week-to-week design tasks with the team and the client

Listen to client feedback and requests and defining new design tasks

Work with the team to deliver projects on time and target

Work together with Manyone's strategists and designers to offer valuable advice to clients about both existing and potential future projects

Identify opportunities and pain points on the client side and speak to how strategic design can be part of a solution

Take part in the entire design process, from insights to launch

Continuously work on improving processes both in terms of delivery of the work and the client experience

Manage team operations including invoices, payments, team resource bookings etc.

What we're looking for:

At least 4 years experience from a similar, highly collaborative, and adaptive agency environment and a desire to become a true project management and project organization master

You might have a background as a designer and have a natural ability to understand and organize creative processes and guide clients through a strategic design process

You're an excellent communicator and you can detect and act on changes quickly and decisively

Experience with design projects within digital, brand and/or service design

A very solid understanding of design projects and processes spanning insights, strategy, concepts/UX, digital design and technology

A problem-solving approach and readiness to always help your colleagues

Excellent English communication skills - both verbally and written

Located within a 2-hour commute of Brooklyn Navy Yards and have a work visa

We are looking for a classic T profile. Running project finances, timelines and deliverables as the foundation, we are excited if you have a passion for an adjacent skill (eg. game theory, workshop facilitation, code etc.)

What we offer:

Work from home flexibility - work from home 2-3 days a week

Life insurance and health benefits package

Truly international work environment with the opportunity to work across teams and cultures

Continual learning and development opportunities

Salary range: $120 - 140K / year

Help us shape everything that's next.

Every day, from our 14 locations in 10 countries, our more than 300 strategists, designers, and technologists help businesses grow by providing a clear vision, creative problem-solving, and concrete results. Across industries and markets, there are endless possibilities to make bold change happen, and we want to be our clients' business partner of choice.

Manyone

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Project and Operations Manager