Customer Service Team Member Overview

At Chick-fil-A, Customer Service Team members are responsible for providing an exceptional dining experience for everyone they serve each day. We are looking for both full-time and part-time Customer Service Team Members who are hard-working, team-oriented, friendly, and honest. The perks of being a Chick-fil-A Team Member include flexible hours, competitive pay, and a positive atmosphere! This location is a Chick-fil-A, Inc.-operated location. Team Members at this location are employed by COR Restaurant Services, LLC, a wholly-owned subsidiary of Chick-fil-A, Inc.

Responsibilities

Following Chick-fil-A's operational policies and procedures.

Greeting and serving guests with enthusiasm, courtesy, and hospitality.

Taking orders and making accurate changes quickly.

Demonstrating knowledge of the brand, products, and promotions.

Ensuring guest complaints are resolved properly and swiftly.

Ensuring product quality and consistency.

Assisting leadership in executing opening and/or closing procedures.

Modeling and supporting clear communications between the front counter and kitchen staff.

Following sanitation and safety procedures.

Maintaining consistent attendance and punctuality.

Requirements

Ability to handle multiple tasks at once and work in a fast-paced environment

Ability to stand for prolonged periods, walk, bend, kneel, squat, and lift heavy objects, as needed.

Ability to work at a quick, yet efficient and thorough pace.

Team-oriented, adaptable, dependable, and strong work ethic.

Positive attitude.

Customer service oriented.

Ability to communicate effectively with guests and team members.

Honors and encourages others to follow the visions and values of the business.

Treats others with honor, dignity, and respect.

Benefits

Sick time or paid leave in jurisdictions where mandated

Excellent career advancement opportunities

Remarkable Futures Scholarship opportunities

100% Employer-paid Employee Assistance Program for Team Members and their Dependents

Employer-subsidized Medical/Rx insurance, dental insurance, and vision insurance for full-time Team Members and their Dependents

Optional voluntary life insurance for full-time Team Members with premiums paid via payroll deduction

401(k) retirement plan with up to 5% Employer-paid matching contribution for Team Members 21 or older who have completed 1 year of service with a minimum of 1,000 hours worked in the applicable 12 month period, or who have completed 3 consecutive years of service (reduces to 2 consecutive years of service in 2025) with a minimum of 500 hours worked in each consecutive 12-month period

Free meal benefits based on scheduled hours

Closed on Sundays

MAGDALENO RESTAURANT GROUP LLC

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