ADMINISTRATIVE ASSISTANT - HOUSING

THIS POSITION IS LOCATED AT 700 WHITE PLAINS ROAD, SUITE 300, SCARSDALE, NY *

Job Summary:

We are seeking an experienced Administrative Assistant to support our Housing Department in our Scarsdale office. This role is ideal for a highly organized professional with prior experience in housing, property management, or compliance driven environments who can work independently, manage detailed records, and help maintain order in a high-volume paperwork environment.

Key Responsibilities

Serve as point of contact for housing-related inquiries and correspondence via mail, phone, and email.

Handles incoming calls with professionalism, accuracy, and a customer-focused approach.

Process, track, and maintain applications and waiting lists for organization's housing sites, ensuring data accuracy and completeness.

Perform data entry and run reports using Word, Excel, and HUD software.

Organize and maintain tenant files in accordance with HUD guidelines, including working through an existing backlog.

Assist with tenant paperwork collection and correspondence.

Track and update insurance certificates for contractors working at the housing sites

Support department staff with other administrative and compliance related tasks

Required Qualifications

2+ years of administrative experience, preferably in housing, property management, nonprofit, or compliance focused settings

Demonstrated ability to manage high volume files and sensitive documentation

Strong working knowledge of Microsoft Excel and Word

Experience using HUD compliant housing/program software (or ability to learn quickly)

Excellent organizational, communication, and time management skills

Ability to work independently and exercise good judgment with confidential information

Preferred Experience

Affordable housing, Section 8, or other HUD regulated programs

Experience preparing or maintaining audit ready tenant files

Prior responsibility for waitlists, reporting, or compliance documentation

Why Join Us

Stable, full-time Monday - Friday position with consistent hours

Opportunity to play a key role in strengthening housing operations

Mission driven organization serving the community

Compensation & Benefits

$24.00 to $26.00/hour based on experience

30-35 hours per week.

Medical, Dental, Vision, FSA, HSA, 403(b) available

PTO, holidays

Education and Experience:

High school diploma or GED required

Associate degree in Business, Human Services, or a related field preferred (or equivalent experience)

General Physical Requirements

Ability to sit at a desk and work on a computer for extended periods

Ability to lift and carry files, paperwork, or office supplies (generally up to 10-20 lbs)

Ability to bend, reach, and organize physical file storage

Environmental Conditions

Primarily office-based work environment

Lutheran Care Center

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