Operations Control Manager

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Operations Control Manager

Salary

$100,859.20 - $161,408.00 Annually

Location

Louisville, KY

Job Type

Full-Time

Job Number

25-089

Division

Wastewater Conveyance, Drainage & Flood Protection Operations Division

Department

Jefferson Controls

Opening Date

07/17/2025

Closing Date

7/30/2025 11:59 PM Eastern

Pay Grade

Grade 23

Work days & hours

7:00am to 3:30pm

Description

Benefits

Questions

Job Summary

Manages the Operations Controls Department for MSD's Operations Division. Manages and oversees the installation, operation and maintenance of the industrial automated process Supervisory Control and Data Acquisition (SCADA) systems, Real-Time Control (RTC) System, and the Remote Telemetry System in the most efficient and effective manner to meet all applicable regulatory requirements. Enforces and administers physical and cyber security policies and procedures to align with NIST 800-82R3. Assists in directing Agency's emergency response during company- or community-wide events.

Essential Job Functions

Directs and implements preventive maintenance plans to ensure maximum life cycle of all Operational Technology (OT) assets. Develops and prioritizes plans for capital improvements with the Engineering Division and reviews technical information and documentation, consultant reports and design documents. Manages the Real-Time Control (RTC) System, including implementation, operation and maintenance). Oversees the RTC System during weather events to ensure proper movement of wastewater to mitigate CSOs per the Consent Decree. Meets with internal and external customers to understand and prioritize their OT data and functional requests. Directs the technical training and development of staff by assessing departmental needs and coordinating staff development. Collaborates with Operational Technologies Program Manager and vendors to design, operate, document, and maintain SCADA networks and associated hardware. Develops and maintains department SOP's and work instructions. Responsible for managing lifecycles of hardware and software including PLC's, OIT's, network devices, UPS's, SCADA software, historical databases, and programming software to maintain modern and supportable systems. Acts as back-up to the Collections System & Emergency Response Manager in the role of Operations Section Chief in MSD's Incident Command Structure.

Knowledge, Skills and Abilities Necessary to the Work

Knowledge of Instrumentation & Controls; knowledge of PLC programming (electrical); knowledge of MSD Sanitary Collection System and Combined System; knowledge of wastewater treatment principles, practices, laws and regulations; knowledge of sewer construction standards; knowledge of Clean Water Act, Kentucky Pollutant Discharge Elimination System and other local, State and federal regulations; knowledge of various codes and regulations (OSHA, NEC, etc.); skill in reading electrical schematics; skill in oral and written communication; skill in exercising tact and diplomacy; skill in operating a PC and associated Windows environment software (e.g. Microsoft Office Suite); skill in managing multiple priorities; ability to supervise a diverse workforce; ability to train, supervise and delegate work effectively; ability to establish goals and priorities; ability to exercise judgment and discretion; ability to analyze problems and initiate solutions; ability to develop and review technical information, documentation, design engineering studies, reports, drawings and specifications; ability to work effectively under heavy, unpredictable surges in workload; ability to work outdoors; ability to work 24 hour emergency response, various shifts and weekends.

Minimum Requirements

Bachelor Degree in Computer Science, Engineering, Engineering Technology, Business, Management or a related field; five or more years of PLC programming experience; an equivalent combination of education and experience may be substituted. Must have two or more years of supervisory experience. Certified Control Systems Technician (CCST) Level 1 certification preferred. Electrical License preferred. Must possess a valid driver's license. Must have an acceptable and reliable means for being contacted during off-duty hours. Must have safe work and driving habits.

EXEMPT

The following is a brief description of the major benefits that are provided to you as an Exempt employee of MSD. You will receive more detailed information on these benefits as they become effective. Please contact MSD's Benefits Dept. at 540-6217 if you have any questions on any of the areas summarized below:

Group Health Care Plans:

Hospital/Surgical

MSD offers its employees and their dependents a health care plan that provides a wide variety of benefit coverage, including hospital, surgical, physicians, and prescription drugs. The company and employee share in the cost of this coverage. Coverage is effective 60 days after date of hire.

Dental Benefits

MSD's dental program offers coverage for a range of dental services, including diagnostic, preventive care, and orthodontic benefits for children. The company and employee share in the cost of this coverage. Coverage is effective 60 days after date of hire.

Group Disability/Life Insurance Benefits:

Salary Continuation

From the first day of your employment, this plan provides you 100% of your salary for up to six (6) months of continuous absence due to a single illness or injury. Coverage is effective from the first day of employment.

Long-Term Disability

MSD offers a LTD plan which provides a replacement income of 66 2/3% of your insured pre-disability earnings in the event of an illness or injury that keeps a plan participant from work for more than six months. Coverage is effective from the first day of employment.

VOYA Personal Accident Plan

Benefits are payable for a covered employee's or covered dependent's injury caused by a covered accident that occurs on or off the job. Premiums are the responsibility of the employee and are payroll deducted. Coverage is effective 60 days after date of hire.

VOYA Critical Illness Plan

Benefits are payable for diagnosis of specified covered critical illnesses for the employee and dependents enrolled on the plan. Premiums are the responsibility of the employee and are payroll deducted. Coverage is effective 60 days after date of hire.

Basic/Supplemental Life Insurance

Basic Life & AD&D insurance is provided at no cost to the employees. The life amount is one times your base annual salary to a maximum of $300,000. Additional life insurance coverage, including dependent life is offered with the employee paying the premium cost. Coverage is effective 60 days after date of hire.

Retirement: County Employees Retirement System (CERS) - also referred to as Kentucky Public Pensions Authority

All employees participate in the CERS after one year of service. This one-year service requirement is waived in the event you have previously participated in CERS or one of the other Kentucky Public Pensions Authority (KPPA) programs. The plan is funded by joint contributions made by MSD and the employee. Plan members are required to contribute 6% of his/her gross salary through payroll deductions and MSD is required to contribute at an actuarially determined rate. Both MSD and employee contributions are set by the legislature and are subject to change. Vesting is achieved after 5 years of participation.

Employee savings plans (401(k)) and 457

MSD makes it easy for employees to plan for their retirement by offering a savings program that allows employees to accumulate savings through individual before-tax payroll contributions. MSD does not contribute any matching funds to either of the above plans. MSD's financial involvement is assisting in the administration of both plans. Employees are eligible to participate in this plan from the first day of employment.

Mission Square Retirement (formerly ICMA-RC) and Kentucky Deferred Comp IRAs

Mission Square Retirement and the Kentucky Public Employees Deferred Compensation Authority both offer Traditional and Roth IRAs to MSD employees through individual payroll contributions. The Traditional IRA allows you to defer taxes on your earnings until they are withdrawn. Roth contributions and earnings are tax free if withdrawn after five years and after age 59 ½ or for a qualified purpose. Employees are eligible to participate in this plan from the first day of employment.

Paid Time Away From Work:

Holidays

An annual schedule of MSD's eleven (11) paid holidays is posted each January. (Refer to Policies and Benefits Manual for complete listing.) Employees who are employed as of January 1 will also receive one (1) floating holiday for that year. Employees are eligible for holiday pay from the first day of employment.

Vacation

Vacation hours are accrued proportionately on a weekly basis beginning with the employee's date of hire. Accrued vacation hours are available to the employee as they are accrued. Employees may request vacation time in accordance with current guidelines. The maximum amount of accrued vacation is 320 hours.

Other Benefits:

Flexible Spending Accounts (FSAs)

MSD offers two flexible spending accounts that allow employees to pay for certain dependent day care and health care expenses with pre-tax earnings. The dependent day care account may be used to pay for child care providers, day care facilities and certain other expenses related to the care of an employee's dependent children while he or she is at work. It may also be used to pay for care provided to an individual with a physical or mental handicap who is the employee's dependent, regardless of age. The health care account may be used to pay for IRS-allowable medical, dental, or vision expenses that are not covered by a health insurance policy. Employees are eligible to participate in this plan 60 days after date of hire.

Health Savings Account (HSA)

MSD offers a health savings account to coincide with the medical High Deductible Plan (HDHP). The account allows employees to pay for certain health care expenses not covered by the insurance policies. The HSA may be used to pay for IRS-allowable medical, dental, or vision expenses that are not covered by a health insurance policy. Employees are eligible to participate in this plan 60 days after date of hire.

Family Medical Leave Act (FMLA)

The Family and Medical Leave Act of 1993 (FMLA) entitles qualified employees up to twelve (12) weeks of unpaid leave per 12-month rolling period for the birth or adoption of a child, placement of a child for foster care, to care for a spouse or an immediate family member with a serious health problem or a serious health condition of the employee. The full text version of MSD's Family and Medical Leave is available in the Employee Policy Manual.

Paid Parental Leave (PPL)

Paid Parental Leave of absence is offered to non-probationary, full time and part time employees who meet FMLA eligibility guidelines. The purpose of PPL is to enable MSD employees to care for and bond with a newborn or a newly adopted or newly placed child. This policy runs concurrently with Family and Medical Leave Act (FMLA) leave, as applicable.

Workers' Compensation

MSD insures all employees for Workers' Compensation in the event of a compensable injury. The administration of Workers' Compensation benefits will be in accordance with the Kentucky Revised Statutes. Coverage is effective from the first day of employment.

Wellness Program - "Exercising Wellness"

MSD continues to expand its workplace wellness initiatives by providing employees with tools and incentives that will improve their health, help reduce medical cost and boost worker productivity. Initiatives such as free use of on-site fitness centers, wellness seminars, health-risk screenings at the annual health fair and a disease management program offered through the group medical plan, are just a few of the incentives available to MSD employees.

Travel Insurance

MSD provides travel insurance for employees in the amount of $150,000 per person or $500,000 per accident.

Private Parking

Each employee is provided free parking for their private vehicle. However, the employee is responsible for insuring against damage or theft.

Service Recognition

MSD shall recognize the length of time an employee has served MSD by awarding the employee a gift after each five (5) year period of service and at the time of retirement with ten (10) or twenty (20) years of service. This award will appear on the employee's paycheck and is subject to tax withholdings.

Tuition Assistance

MSD shall reimburse employees for successful completion of approved classes/programs up to a maximum of $5,250 per fiscal year for education expenses related to tuition, books and fees (subject to the availability of funds). Current reimbursement is: 100% for an A, 85% for a B, and 70% for a C. Full-time and part-time employees who have successfully completed their probationary period (at the time the course begins) are eligible to participate in this program.

Employee Assistance

MSD offers a confidential counseling and referral service through an outside agency for employees and their families. This program also sponsors seminars on a variety of topics. This service is available to employees from the first day of employment.

Public Service Loan Forgiveness (PSLF)

Since MSD is a government or not-for-profit organization, you might be eligible for the PSLF Program. The PSLF Program forgives the remaining balance on your Direct Loans

after you've made the equivalent of 120 qualifying monthly payments under an accepted repayment plan (https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service#qualifying-repayment-plans) , and

while working full-time for an eligible employer (https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service#qualifying-employment) .

For more information and to see if you qualify, go to: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service

Do you have a valid driver's license?

Yes

Do you have supervisory experience? If so, please describe.

How many years of PLC programming experience do you have?

Please briefly describe your PLC programming experience.

How much experience do you have with SCADA and what @type (Wonderware, GE Ifix, other)?

How many years of supervisory experience do you have working with mechanics, electricians, and unions employees?

Do you have a High School diploma or GED?

Yes

Required Question

Employer

Louisville Metropolitan Sewer District

Address

700 W. Liberty Street Louisville, Kentucky, 40203

Website

http://www.louisvillemsd.org

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Louisville/Jefferson County MSD

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Operations Control Manager