Position: ReStore Retail Supervisor

Reports to: ReStore Manager/Assistant Manager

Qualifications: High School diploma or equivalent required, college degree preferred. Retail experience desired.

Requirements/Skills: Must be "team oriented", committed to customer service, have very good people skills. Should have ability to be "customer friendly" yet firm. Ability to handle money, make change, change paper on machines, etc. required. Candidate must be friendly, yet industrious. Good phone presence and positive and professional demeanor required. Needs to be organized and able to work with others to organize ever-changing inventory in existing space.

Familiarity with email, Microsoft Excel and Word are desirable. Good communication skills (both verbal and written) are necessary. Must be able to clearly and passionately articulate the mission of Habitat for Humanity Lima Area and the ReStore. The ability to work effectively and sensitively with a diverse group of people and the ability to represent and understand our Christian organization is required. A valid driver's license and reliable transportation are necessary.

Hours: 30-40 hours/week, Tuesdays -- Saturdays (semi-flexible schedule)

Customer Service Job responsibilities include:

Customer service/Volunteer resource

Job will include answering questions, providing supervision of volunteers and customers, assisting with merchandise, clarifying policies, resolving disputes, answering phone, greeting customers.

Supervisor on Duty

Customer Service Associate will develop sufficient knowledge of merchandise and store procedures to serve as a Supervisor on Duty (primary "go to" person for volunteers and customers).

Merchandising

Assist staff and volunteers to prepare appropriate space for incoming items.

Facilitating the logical and attractive display of merchandise.

Cashier assistance

Bagging, facilitating checkout, covering cashier absences

Volunteer assistance

Add jobs to daily list

Supervise and facilitate utilization of volunteers.

Help volunteers sign up for work, check-in/out on computer if necessary.

Routine cleaning

Assist with overall store cleanliness.

Office assistance

Make in-store promotional signs, price tags, etc. as needed

Safety

Keep an eye out for potential safety hazards and eliminate them or bring them to the attention to someone who can.

Look out for the safety of other paid and volunteer staff.

Mission/Policy

Must have an understanding and be able to articulate the mission of Habitat for Humanity Lima Area as well as the policies and procedures of the ReStore.

Other duties as assigned by ReStore Manager

To Apply: Please submit your resume to trent.wise@jfs.ohio.gov with "ReStore Retail Supervisor" in the subject line.

Lima Area Habitat for Humanity ReStore

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