Monitors traffic to ensure schedule adherence by serving as a Road Supervisor, Service Coordinator, working in the Radio Room, or at Dispatch. Ensure all runs are dispatched on time by dispatching personnel and equipment in response to service requests.

Monitors bus operators reporting to work for fitness for duty ensuring compliance with the Companys mandates, policies and procedures.

In an expedient manner, formulates responses to situations as they arise to minimize disruptions in service and maintain safety.

-Communicates alternate route detours when necessary based on construction, accidents, or other special conditions.

-Responds to and investigates all accidents and incidents during tour of duty.

-Prompt notification of managerial personnel of serious incidents and accidents to ensure that reporting requirements are met.

-Responsible for contacting and interacting with appropriate emergency services, securing accident scenes, assess property damage and assist operator in gathering accident/incident information (i.e. witnesss statement, vehicle information, police reports, photos, etc.)

-Prepares and maintains manual and computerized files and records including operations reports, incident logs, accident reports, and data concerning service interruptions, cancellations, and vehicle breakdowns. -Completes attendance records, daily absentee reports, extra board work assignments, dispatch sheet, and records all required information. Reports to hospital where passengers or others involved are transported, gathering pertinent information and notify company officials as appropriate and providing timely updates to appropriate personnel. -Monitor drivers for safe operation of vehicles, issuing violations for improper lane changes, excessive speed, tail gating, etc. Utilizes radar equipment for speed control. -Monitors and supervises overall performance; investigate service complaints from Director of --Operations or Westchester County Department of Transportation; record driving infractions or violations of company policy or procedure; answer drivers questions regarding routes, policy etc.; counsel drivers on performance when necessary. -Act as bus operator to meet company demands. Reporting Responsibilities:

This position reports to the Director of Operations.

Position Qualifications:

Must have a High School diploma or equivalent required. Must have and maintain an excellent New York State Commercial Drivers License. Must maintain 19-A qualification. Minimum of 3 years experience in the transportation industry operating a commercial vehicle, preferably a bus. Minimum of 1 year supervisory experience. Must have no chargeable accidents within the last 3 years. Must have strong interpersonal and communication skills both written and verbal. Strong customer service awareness. Ability to work independently and self-motivated. Ability to operate/drive a bus on an emergency basis, as needed. Strong knowledge of computer software including but not limited to Microsoft Suite.

Liberty Lines Transit, Inc.

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