Legacy Health Clinic Medication Technician Equal Opportunity Employer/Vet/Disabled US-WA-VANCOUVER Job ID: 25-43091 Type: Regular Full-Time Vancouver Family Wellness Ctr Overview

Whether you are processing medication refill requests or interacting with patients, you ensure that our patients receive the timely, efficient and compassionate care they deserve. In doing so, you help to fulfill the Legacy mission of making life better for others.

Responsibilities

COMMUNICATION

Effective, open, respectful; appropriate information, verbal or written, is effectively transmitted to customers/co-workers. Meets established hospitality standards. Communicates accurately, effectively and in a respectful manner. Strives to consistently meet customer expectations. Responds to customer information requests promptly. Enters medications and supplies in the computer in a timely and accurate manner utilizing knowledge of medications (interactions, duplications, spelling, etc). Demonstrates accurate verbal and written communication. Adheres to established channels of communication. Follows policies and procedures related to communications.

PRODUCTIVITY

Accurate and efficient services result from prioritizing workload, maintaining organization, and by coordination of activities with other team members. Consistently meets department timelines for completion of activities related to position. Manages workload effectively. Sets priorities appropriately.

TECHNICAL COMPETENCE

Consistent high quality outcomes are achieved by adherence to established policies and procedures, and application of knowledge and technical skills. Demonstrates understanding of and complies with policies and procedures. Demonstrates required knowledge of computer system and competent use. Maintains up-to-date knowledge of policies and procedures.

QUALITY ASSURANCE (QA)/QUALITY CONTROL (QC)/CONTINUOUS QUALITY IMPROVEMENT (CQI)

QA, QC and CQI activities are supported so that internal and external customer needs are met. Understands and can verbalize Legacy Health System (LHS) CQI principles. Identifies and meets customers' needs consistently. Participates in operating unit and LHS CQI efforts. Utilizes risk management reporting tools appropriately and as required. Follows established policies and procedures.

FACILITIES

Maintenance of the work environment and equipment is performed to produce safe and effective products, efficient services and enhance the quality of work-life. Follows established policies and procedures. Maintains orderly work environment.

COORDINATION OF SERVICES

Coordinates workflow in the department and services provided to patients. Coordinates department activities within the limited scope of the position. Identifies potential medication related problems as appropriate to scope of knowledge. Alerts provider to these potential problems. Facilitates communication amongst staff, providers, patients and families. Works closely with physicians, patients/families and community resource providers in clarifying the medication history for the patient.

PRIORITIZATION OF WORK

Organizes and prioritizes daily workload and manages time to maximize efficiency. Anticipates critical workload times and high volume periods. Organizes time to deal with peak volume periods efficiently. Handles multiple tasks simultaneously in a confident and proficient manner.

PROFESSIONAL BEHAVIOR

Maintains the respect and confidence of others, including physicians, customers, patients and cowork

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