The purpose of the Customer Service Representative role is to ensure all the data entry, scheduling updates, and shipping documents are processed accurately to support daily warehouse operations and facilitate excellent communication between the customer and Covenant.

Responsibilities

Ensure all date entry, scheduling updates and shipping documents are processed accurately to support daily Colgate warehouse operations.

First line of communication between customer and Covenant

Prioritize and process both Inbound and Outbound paperwork and BOLs (Bill of Lading).

Aid Inventory Control to complete monthly cycle counts and update system accordingly

Complete data entry and reporting, as necessary.

Work and perform tasks in loud environments with color coded items.

Knowledge, Skills, and Abilities

Ability to learn HighJump Warehouse Advantage system and customer operating systems.

General safety knowledge

Ability to communicate; in person, or by computer, telephone, 2-way radio or other device.

Knowledge of basic computer skills and Micro Soft Office required.

Education/Experience

High School Diploma or Equivalent

One year of previous administrative/warehouse experience is required.

Competitive Compensation

We believe in rewarding excellence. Our total compensation approach balances market-driven salary ranges with individual performance, experience, and tenure---ensuring your compensation is fair, motivating, and aligned with your growth.

Pay Range: $23.50

401(k) Match: Build your future with our generous company match.

Serious Health Condition Pay: Financial protection when it matters most.

Robust Health & Wellness Benefits

Your well-being is our priority. Our full health benefits package is designed to support every aspect of your health---from preventive care to peace of mind:

Medical, Dental & Vision Insurance

Telemedicine Access

Company-Paid Short & Long-Term Disability Coverage

Health Savings Account (HSA)

Company-Paid Life Insurance

Time to Recharge

We believe rest fuels results. Our time-off benefits help you maintain balance and bring your best self to work:

Generous Paid Time Off (PTO)

Paid Company Holidays

Time off to Volunteer

Culture-Driven Perks

We've created a workplace culture where people feel empowered, supported, and excited to grow. Our corporate perks are designed to elevate your everyday:

Casual Dress Code: Dress for your day.

Tuition Reimbursement: Advance your education with financial support.

Employee Discount Program: Exclusive savings on everyday essentials and more.

Dependent Care Flexible Spending Account (DFSA)

Adoption Assistance: Meaningful support for growing families.

Employee Assistance Program (EAP): Confidential, 24/7 support for life's challenges.

Pet Insurance: To protect your furry family members

Covenant Logistics is an Equal Opportunity Employer

Disability/Veteran

VEVRAA Federal Contractor

PI281736394

Landair Logistics

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Customer Service Representative