Our core values of Community, Compassion, Empowerment, and Excellence are at the heart of our culture and everything we do. These values are personified by the Administrative Assistant - Front Desk of Lake Sunapee Region VNA & Hospice.

The Front Desk Assistant promotes a positive image of the agency while coordinating communications by phone, computer, copier, fax and other technology. Their exceptional customer service and organizational skills help standardize these communications to both internal and external customers efficiently with a smile.

Overview:

Full-Time

Monday - Friday

40 hours per week

8:00am - 4:30pm

Responsibilities of the Front Desk Assistant:

Greets people from the community in a professional manner and appearance

Engages in respectful communication (both verbal and written) with team members, patients, family members, and the community

Demonstrates knowledge and ability to manage telephone communications

Demonstrates knowledge and ability to operate office machines (computer, fax, copier, printer)

Distributes messages and relays information to appropriate persons in a timely manner

Receives and processes mail efficiently and accurately

Demonstrates ability to manage multiple tasks while performing the tasks accurately and efficiently

Completes administrative duties and projects

Demonstrates flexibility in role by accepting and performing other duties as required to meet the changing needs of the corporation and its programs

Adheres to agency wide policies

Other duties as assigned

Qualifications of the Front Desk Assistant:

Proficient in Microsoft Excel (all Microsoft office products preferred)

Represents the culture of the agency with the highest level of customer service

Medical terminology and/or knowledge preferred

Minimum of high school diploma or equivalent

Minimum one-year experience in standard office procedures and Front Desk Assistant duties

Requirements of the Front Desk Assistant:

Proof of Flu vaccination

Reliable transportation

Valid driver's license

Automobile insurance

Physical exam within the last year

Two-step TB test

Lake Sunapee Region VNA & Hospice is a mid-sized agency, providing home health care, hospice, palliative and personal care services to people of all ages in parts of Grafton, Merrimack, and Sullivan counties in New Hampshire.

Lake Sunapee Region VNA is an Equal Opportunity Employer.

Lake Sunapee VNA

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