POSITION: Sales Manager - Grand Forks

LOCATION: Grand Forks, North Dakota

WHO MAY BE CONSIDERED: Must be eligible to work in the United States. There is no sponsorship for this position.

TYPE OF APPOINTMENT: This is a full-time, 12-month, benefited position.

BACKGROUND CHECK: LRSC requires a successful background check for the selected candidate before starting employment.

JOB SUMMARY: The Sales Manager plays a vital role in advancing the mission of TrainND by connecting individuals, businesses, and industries with high-quality workforce development solutions tailored to regional needs. This position is responsible for driving revenue and expanding the reach of both open enrollment and customized training programs within the assigned region. As the front-line representative of TrainND Northeast, the Sales Manager focuses on identifying prospective clients, building and maintaining strong relationships, and promoting training offerings that support workforce readiness and regional economic growth. Serving as the face of the TrainND brand, this role emphasizes trust-building, client engagement, and increasing participation in training initiatives.

Key responsibilities include generating sales, coordinating training delivery, contributing to curriculum development, and recruiting qualified trainers to ensure effective and successful program execution.

Establishes and sustains collaborative relationships with business, industry, and community clients to promote customized workforce training solutions.

Develops and maintains strong business relationships with current, past, and potential clients to support long-term growth and client retention.

Identifies and pursues new business opportunities through research, lead generation, and proactive outreach to industry and community partners.

Plans and manages client engagement activities, including meetings, proposals, and follow-up actions, to leads into contracts and strengthen partnerships. Develops, promotes, sells, and administers workforce training for business, industry, and community.

Achieves established sales and performance goals by generating leads, securing contracts, maintaining client relationships, and meeting revenue, margin, and customer satisfaction targets.

Collaborates with clients and internal teams to design, implement, and manage high-quality workforce training solutions that enhance skill development and organizational performance.

Identifies and develops new opportunities for programs, certifications, and apprenticeships; leads business development efforts through market research, relationship building, and targeted promotional activities.

Prepares proposals and negotiates contracts with clients and facilitators to ensure training solutions are cost-effective, results-driven, and compliant with NDUS and LRSC policies and procedures.

Monitors and evaluates program effectiveness, using data and client feedback to inform continuous improvement, guide marketing strategies, and support sustainable business growth.

For more information, please contact Sandi Lillehaugen at (701) 662-1543 email to sandra.lillehaugen@lrsc.edu.

Conduct needs assessments with clients to tailor workforce training solutions in alignment with business and industry needs.

Works directly with current and prospective clients to identify business goals, assess performance gaps, and determine workforce development needs.

Conducts comprehensive needs assessments through data collection, focus groups, and analysis to define performance objectives and training priorities.

Recommends and develops targeted solutionssuch as courses, programs, certifications, and customized trainingthat align with client goals, organizational strategies, and community workforce needs.

Responsible for the planning, contributing to curriculum development, recruitment of qualified trainers, and management of workforce training programs.

Assists with recruiting, selecting, interviewing, hiring, evaluating, and supervising part-time temporary trainers and facilitators. Communicates employee development needs to facilitators to ensure the curriculum aligns with the companys objectives.

Assists instructors in reviewing and editing curriculum materials, PowerPoint presentations, and class handouts to ensure content accuracy, consistency, and alignment with program objectives and instructional standards.

Responsible for the administrative duties, coordination, and successful delivery of workforce training programs.

Collaborates with the TrainND NE team on established processes, such as client and trainer contract management, class packet creation, ordering of supplies, and other event/training logistics such as facility reservations and catering.

Performs training preparation and set-up, including the delivery and retrieval of class packets, scheduling, audio/visual technology support, and facilitates communication and coordination with instructors, clients, students, and office staff.

Serves as the primary liaison between clients, instructors, and internal departments to maintain effective communication, coordinate program details, and ensure a high-quality, positive training experience.

Monitors participant and client feedback, resolves issues promptly, and implements improvements to maintain high levels of client satisfaction and program quality.

Required Work Experience and Formal Education:

Minimum of three years of experience working with business and industry in a sales, consultative, or client relationship capacity.

Bachelors degree in Sales, Marketing, Education, Human Resources, Business Administration, Management, or related degree.

For more information, please contact Sandi Lillehaugen at (701) 662-1543 email to sandra.lillehaugen@lrsc.edu.

Specific Skills:

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams), and electronic calendaring, with strong internet research and contact management software skills.

Proven ability to develop and maintain business relationships, overcome challenges, and actively engage in outreach and client development activities.

Excellent communication, presentation, and interpersonal skills with the ability to build rapport and collaborate effectively with diverse clients and team members.

Knowledge of adult learning principles, the business of workforce training, and various instructional delivery methods.

Demonstrated ability to manage independent responsibilities and actively support collaborative team efforts.

Exceptional organizational and time management skills to coordinate multiple clients, projects, and deadlines.

Demonstrates a strong commitment to promoting workforce training through consultative sales by identifying employer needs and providing tailored solutions that enhance employee performance and organizational outcomes.

Valid driver license. Willingness and ability to travel as needed, primarily within the northeast region of North Dakota.

Salary: $66,985 - $73,685

SCREENING STARTS: Open until filled.

APPLICATION INSTRUCTIONS: Fill out the LRSC employment application and information for three professional references.

CONFIDENTIALITY OF APPLICATION MATERIALS: Pursuant to NDCC 44-04-18.27, applications and any records related to the applications that identify an applicant are confidential, except records related to the finalists of the

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