Company Name

Job Title:

Parts & Service

Job Category:

Parts & Service

Department/Group:

Location:

Haven, KS

Travel Required:

Position Type:

Full Time/Hourly

HR Contact:

Chris DeMeyer

Date Posted:

Will Train Applicant(s):

Yes

Description:

Assist customers in diagnosing issues, identifying parts they require. Help schedule and dispatch service technicians to fix customers needs

Applications Accepted By:

Email: cdemeyer@kincaidequipment.com

Mail:

Kincaid Equipment Manufacturing, Inc.

210 West 1st Street

Haven, KS 67543

Job Description

Qualifications/Requirements:

? Answer customer phone calls to solve equipment issues.

? Process and fulfill customer parts orders.

? Assist with coordination of service trips for service technicians.

? Strong communication and documentation skills.

? Excellent problem-solving skills.

? Work closely with Parts Crib supervisor.

? Work closely with Controller to ensure proper billing.

? All other duties as assigned.

Reviewed By:

J. Warner

Date:

5.27.26

Approved By:

K. Kincaid

Date:

5.27.26

Last Updated By:

K. Kincaid

Date:

5.27.26

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Kincaid Equipment

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Parts and Service Coordinator