Job Duties -Data entry in company's proprietary database

-Performing analytical review of documentation received to determine the rightful ownership of property

-Reviewing and verifying data entered in system in accordance with the client's business processes

-Ability to follow detailed written instructions and make independent decisions regarding the next step of each claim

-Recognize and report discrepancies to Supervisors and Management

-Answering daily customer service calls related to unclaimed property including but not limited to: providing claimant with the current status of their claim, explaining the proper evidence required to complete a claim, searching for property in the company's proprietary unclaimed property database, creating a claim in the database, assisting callers with filing claims online, and providing answers to other general questions.

-Other Administrative functions and special projects as needed

Minimum Education Required N/A

Minimum Experience Required

-Relative computer experience relating to data entry and databases including Microsoft Excel and Word

-Must be able to develop an understanding of the scope and importance of the project Kelmar is performing for its client

-Ability to analyze documentation provided by a claimant and make sound judgment as it relates to entitlement and whether the person claiming property is the rightful owner

-Able to follow written and verbal direction with consistency

-Highly organized with exceptional attention to detail

-Must be able to meet minimum productivity requirements while maintaining a high level of accuracy

-Ability to work both independently and as part of a team

-Strong verbal and written communication skills

-Maintain strong professional working relationships with colleagues at all levels

-Exhibits a professional, business-like demeanor

-Must be able to work during operational hours applicable to client state(s); typically Monday - Friday, from 7:30am to 4:30pm or 8:00am to 5:00pm EST

-Candidates must be legally authorized to work in the U.S without sponsorship now and in the future

Shift First (Day)

Number of Openings 4

Veterans Encouraged to Apply Yes

Compensation $18.00 - $18.00 / Hourly

Postal Code 01880

Place of Work

Remote

Requisition ID

4167

Job Type

Full Time

Job Benefits

Medical, Dental and Vision Insurance

Flexible Spending Plans

Basic Life, AD&D, and Voluntary Term Life Insurance

Disability Insurance

401(k) Plan with Company Match

Paid Parental Leave

Paid Time Off

Tuition Assistance

Eligible for Discretionary Annual Bonus

Application Link

https://phg.tbe.taleo.net/phg01/ats/careers/v2/viewRequisition?org=KELMASSO2&cws=39&rid=587

Kelmar Associates

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