This job was posted by https://idahoworks.gov : For more information, please see: https://idahoworks.gov/jobs/2635292

OFFICE MANAGER

Judicial District VII CASA Program, Inc.

Position Summary (25 hours per week)

The Office Manager is responsible for the efficient and organized operation of the CASA Program office. This position provides administrative, volunteer, and program support to ensure the CASA Program operates effectively and in compliance with organizational policies, court requirements, and applicable regulations.

The Office Manager serves as a central administrative resource for staff, CASA volunteers, and volunteer attorneys. This position requires strong organizational skills, confidentiality, professionalism, attention to detail, and the ability to manage multiple priorities in a child-focused environment.

Essential Duties and Responsibilities

OFFICE ADMINISTRATION

Manage the day-to-day administrative operations of the CASA Program

office.

Serve as the primary point of contact for telephone calls, emails,

visitors, and general inquiries.

Maintain organized electronic and paper files in accordance with

program policies and confidentiality requirements.

Order and maintain office supplies, equipment, and program

materials.

Coordinate office maintenance, repairs, service providers, and other

administrative needs.

Prepare correspondence, forms, reports, agendas, meeting materials,

and other documents as requested.

Maintains court calendars, for program staff, volunteers and

attorneys.

Assist with planning and coordinating staff meetings, volunteer

meetings, trainings, and program events.

Maintain accurate contact lists for staff, volunteers, attorneys,

board members, and community partners.

Provide general administrative support to the Executive Director and

program staff.

CASA PROGRAM SUPPORT

Provide administrative support to CASA volunteer supervisors and

other program staff.

Assist with processing new case-related documentation.

Maintain accurate program records and documentation.

Assist with entering and maintaining information in the CASA Manager

case management database.

Assist with tracking CASA volunteer assignments, training,

background checks, required documentation, and volunteer status.

Assist with volunteer communications, correspondence, including

monthly newsletters.

Assist with maintaining records necessary to demonstrate compliance

with applicable court rules, organizational policies, and program standards.

Provide administrative assistance for volunteer recruitment,

recognition, and retention activities.

CONFIDENTIALITY AND COMPLIANCE

Maintain strict confidentiality regarding children, families, CASA

volunteers, court proceedings, personnel, and other protected information.

Follow CASA Program policies and procedures and applicable laws,

regulations, court rules, and confidentiality requirements.

Handle sensitive information professionally and appropriately.

Immediately report concerns regarding confidentiality, security,

compliance, or records to the Executive Director.

Maintain professional boundaries when interacting with children,

families, volunteers, attorneys, court personnel, and community partners.

Additional Responsibilities

Participate in staff meetings, trainings, and professional

development activities.

Assist with special projects and organizational initiatives.

Support fundraising events and other program activities as needed.

Cross-train with other administrative staff to ensure continuity of

essential office functions.

Perform other duties as assigned by the Executive Director.

Required Qualifications

Previous administrative or office management experience preferred.

Strong computer skills, including Microsoft Office or comparable

software.

Ability to learn and effectively use database and case management

systems.

Excellent organizational and time-management skills.

Strong written and verbal communication skills.

Ability to maintain accurate records and meet deadlines.

Ability to work independently while also functioning effectively as

part of a team.

Ability to maintain strict confidentiality.

Physical and Work Requirements

Ability to work primarily in an office environment.

Ability to sit, stand, walk, and use a computer for extended

periods.

Ability to lift and move office supplies and materials weighing up

to approximately 25 pounds.

Occasional evening or weekend work may be required for trainings,

meetings, fundraising events, or community outreach activities.

Judicial District VII CASA Program

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