Job Description

We are looking for a detail-oriented Customer Service Associate to join our team at Itoh Denki USA Inc., a leading manufacturer of electrical motors for the material handling industry. We are seeking a dependable, responsible individual for a full-time position within our Customer Service Department. This position provides an opportunity for growth within the company.

Key Responsibilities

Accurately input and maintain customer orders into the company's database

Assist with sales inquiries and provide excellent customer service

Work closely with customer service, sales, engineering and production team to ensure timely and accurate order processing and coordinating the flow of quotations

Maintain accurate records of customer orders

Identify and resolve any issues related to order entry and customer service

Perform general administrative tasks as needed

Requirements

High school diploma or equivalent; associate degree preferred

Proven experience in data entry or a similar role within an office environment

Strong attention to detail and accuracy

Excellent communication and interpersonal skills

Proficiency in MS Office and database management

Ability to work independently and as part of a team

Strong organizational and time management skills

Ability to handle multiple tasks and meet deadlines

Benefits

Opportunity for growth within the company

Competitive salary

Comprehensive benefits package

Supportive and collaborative work environment

M-F 8AM-5PM

Medical, Dental, Vision Insurance

401K Retirement Plan

Paid Holidays and Persona Time off

ITOH DENKI USA INC

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