Hours of Operation: M-F, 8am-8pm Sat/Sun, 8am-4pm

Urgent Care offers shift differentials for all shifts:

$4.00 per hour after 5pm and weekends*

POSITION DESCRIPTION:**

Assists in the examination and treatment of patients by tracking patient information, documenting the medical record, assisting with in-office procedures and testing, administering medications and providing patient and caregiver education. Duties are performed under the oversight and direction of professional clinical staff and providers as outlined in the Clinical Support Staff Scope of Practice document.

I ESSENTIAL JOB FUNCTIONS:

Greets and courteously escorts

patient and other guests to

examination room.

Determines and documents

reason for the visit; utilizes critical thinking skills within the scope of the role to assess if patient information requires higher level

follow up.

Performs initial response screening following protocols approved by

supervising healthcare provider (i.e., physician, nurse practitioner, physician assistant, nurse

midwife); obtains information from

patient to complete appropriate EMR template(s) to update patient history.

Obtains

patient vital signs and accurately documents information in

patient EMR

file; including vital signs, such as pulse rate, temperature, blood pressure, height and weight; calculates and documents BMI.

Directly enters medication, laboratory and radiology orders into the electronic medical record per state, local and professional guidelines.

Performs diagnostic tests as directed by

healthcare provider. May operate equipment to administer routine diagnostic tests.

Performs basic Gaps in Care.

Credentialed

MAs will perform TB testing.

Tracks and informs patient of laboratory/diagnostic test results as directed by provider and according to IHA/office protocols; communicates with patient regarding provider instructions based on test results received.

Administers prescribed medications and facilitates prescription renewals as dire

IHA Urgent Care Rochester Hills

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