This job was posted by https://idahoworks.gov : For more information, please see: https://idahoworks.gov/jobs/2366225

At Hotel 43 we provide a friendly, fun, professional place to work, with opportunities for advancement and career growth.

Successful candidates exhibit the core values of Teamwork, Respect, and Integrity, coupled with a positive attitude and a genuine passion for people.

Summary:

As a front desk agent, you will act as the face of the Hotel and first impression for our guests. You will have the opportunity to create WOW moments and memories for guests that go above and beyond a typical hotel stay.

Answer property questions; provide accurate information regarding

hotel amenities, rooms, restaurants, and directions.

Performs all front desk duties including check-in, check-out, room

assignments, and guest key issue.

Verify charges, collect payment and post to the corresponding guest

folio in an accurate and efficient manner.

Assist in the coordination and support of other departments as

necessary.

Respond to and resolve guest complaints, creatively solve problems,

anticipate, recognize, evaluate, and resolve potential difficulties.

Create, change, and understand guest & group reservations.

Maintain the appearance and operations of the front desk, lobby, and

gift shop.

Attend periodic department trainings & meetings.

Complete all duties in accordance with property standards and adhere

to all company policies and legal requirements regarding safety, health, and welfare of guests, employees, and the property.

Provide genuine hospitality engage with guests, create experiences,

and deliver exceptional customer service.

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Excellent written & verbal communication skills

Consistently positive attitude

Ability to problem solve & multi-task

Ability to work well independently, & as part of a team

Professional grooming standards

Competent level of IT proficiency

Ability to stand for long periods of time

Must be available weekends & holidays

Previous experience in customer service is a plus

Hourly wage starting \$17/hour DOE

Block 22, LLC is proud to offer a comprehensive benefit package to its employees.

Medical, Dental and Vision is offered the first of the month following your hire date

Employee Assistance Program

Flexible Spending Accounts

Educational Assistance

Employee Lunchroom

Vacation time accrual each pay period

401K program with a company match after completing one year of service

\ \ \ \ Equal employment opportunity, including veterans and individuals with disabilities.\ \

PI269311750

Hotel 43, LLC

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H43 Front Desk Agent