Experienced Automotive Sales Manager

Summary

Title: Experienced Automotive Sales Manager

ID: 986

Description

Hoselton Auto Mall is looking for a results-driven Sales Manager!

Job Summary:

We are seeking an experienced and motivated Sales Manager to join our dynamic sales team. The ideal candidate will have a passion for automobiles, excellent communication skills, and a proven track record in sales and building strong teams. Our Sales Manager must have the ability to meet the highest standards in both sales and customer satisfaction. As a Sales Manager, you will help the dealership meet its unit sales quotas and its gross objectives on a daily, monthly and yearly basis while providing exceptional customer service. Hoselton is an established, high volume, multi-franchise dealer with an opening for the right person.

If you have the horsepower to join a fast-paced environment, possess a high level of integrity and have a desire to build a strong sales team - we want to talk to you!

Responsibilities:

Sales Generation : Manage showroom activities for your sales team. Be an ambassador for the Auto Mall and seek sales and profit with integrity. Coach sales associates on how to meet and exceed sales targets by converting leads into sales opportunities. Assist in merchandising and inventory control.

Product Knowledge : Develop a thorough understanding of our automotive inventory, features, and specifications. This includes all vehicle options, financing, and aftermarket products. Maintain current knowledge and accuracy of manufacturer rebates and incentives.

Manufacturer Support : Maintain current knowledge of franchise to dealer programs and spiffs. Ensure the dealer meets or exceeds all franchise corporate requirements.

Documentation : Track daily and monthly sales targets and keep your team goal oriented. Maintain data and reports for senior management.

Customer Service : Possess a customer centric approach when working with customers and staff. Keep consistently high customer satisfaction scores. Coach sales associates on how to provide exceptional customer service throughout the sales process, from initial contact to vehicle delivery.

Team Development : Hiring, scheduling and performance monitoring of the sales team. Actively support employee development through coaching and career development.

Market Analysis : Stay informed about industry trends, competitor offerings, and market dynamics.

Relationship Building: Work collaboratively with the finance department, and other departments to achieve sales objectives and deliver exceptional customer experiences.

Qualifications:

Proven track record in automotive sales management.

Above average CSI track record

Excellent communication, negotiation, and interpersonal skills.

Positive attitude, willing to learn and grow.

Strong customer service orientation with a passion for exceeding customer expectations.

Ability to think on your feet. Self-starter with proven ability to seek out new ways to build opportunities for the dealership.

High energy, outgoing and willing to work closely with our sales team and other departments

Proficiency in using CRM software and other sales tools.

Basic MS Office knowledge; computer software, internet proficiency and general math skills.

Valid driver's license with a clean driving record.

If you are a results-driven sales professional with a passion for automobiles, we encourage you to apply for our Sales Manager position. Join our team and become part of a thriving automotive dealership committed to excellence in customer service and sales.

Why Hoselton ? We offer......

Competitive pay with commission-based incentives ( $100,000-$150,000 PLUS potential to earn more! )

Health insurance and retirement savings plans

Medical insurance as low as $13/week, Dental as low as $4/week and Vision as low as $1/week

$500 employer sponsored FSA benefit card

401(k) retirement plan (with Profit Sharing & Employer Match)

Group Life & Disability Insurances

Ongoing training and professional development opportunities

Employee discounts on automotive products and services

Positive and supportive work environment with opportunities for advancement

This is a great opportunity to work for a premier auto dealership that has been doing business since 1920!

See our "Welcome to Our Family" video here: https://www.youtube.com/watch?v=UpOWIYqaAGE

Don't wait... click Apply Now or call Human Resources at (585) 662-2325!

POSITION SUMMARY

The Sales Manager ensures that the dealership meets its unit sales quotas and its gross objectives on a daily, monthly and yearly basis. S/he will ensure that the retail units sold produce sufficient gross to aid the dealership in reaching its profit objective on a monthly and yearly basis. S/he will accomplish these objectives through planning, organizing, coordinating and measuring these activities of the vehicle sales departments.

DUTIES AND RESPONSIBILITIES

The Sales Manager is responsible for:

Hiring, scheduling and performance monitoring of all department staff;

Promoting a culture of engagement through an open-door policy and other strategies that invite employee input;

Actively supporting employee development through coaching and career development meetings with all direct reports. Training initiatives need to address technical as well as people skill development, and be consistent with manufacturer and Hoselton standards;

Supporting and monitoring adherence to Hoselton policies and procedures;

Staying current, complying with, and communicating all federal, state and local regulations pertaining to sales operations as appropriate;

Promoting teamwork throughout all levels of the organization;

Maintaining positive factory relations at all times.

Preparing department forecasts, setting objectives and developing plans to achieve them;

Monitoring and addressing negative operating trends in a fashion acceptable to the factory and executive team;

Assuring appropriate inventory by color, model and equipment based on a variety of customer and market analyses;

Processing and maintaining incentive assignments on appropriate vehicles;

Generating sales and gross profit that will equal or exceed determined objectives and goals;

Collaborating with Marketing on strategies to develop sales campaigns and other strategies to achieve forecasts and other departmental goals;

Controlling periodic spiff-based and other incentive programs to enhance profitability;

Monitoring and controlling all departmental expenses to maximize profitability;

Approving all weekly department compensation and managing employee paid time off ;

Leading by example, ensuring all Hoselton guests experience exceptional customer service;

Resolving all guest complaints in an efficient and positive manner; and

Ensuring all areas are clean, safe, organized, and professional.

REQUIRED COMPETENCIES

Service Orientation: The desire to provide a superior guest experience.

Marketing: The total activities involved in the transfer of service and parts from the seller to the consumer. The activities include advertising, selling and delivery of the completed service.

Financial statement analysis:Interpreting the financial position and operating results of an organization.

Human Resource Management:The leading and developing a group of individuals towards a common business goal.

Training and Development: The ability to teach new concepts and skills and reinforce in day-to-day activities.

Communication: The ability to express information and ideas verbally and in writing in an understandable manner. The manager must have the ability to ask questions and utilize active listening skills to enhance the transfer of information.

CriticalThinking: Disciplined thinking that is clear, rational, open minded and validated by evidence.

Decisiveness:The ability to make decisions quickly and clearly. Use our core values to evaluate business alternatives, make the most appropriate choice and implement.

Interpersonal Relationships: The ability to develop constructive and cooperative working relationships vertically and horizontally within the company.

Computer proficiency:The familiarity with technology platforms that enhance productivity and the guest experience. Familiarity with personal computers, productivity software, scheduling software and the Microsoft Office Suite of products (Excel, Word, Outlook, etc.).

Strategic Planning:The ability to determine personnel, equipment and physical plant needs required by the department to deliver optimal performance.

Ability to Leverage Resources:The ability to reach outside an organization in an effort to understand and resolve internal challenges.

JOB REQUIREMENTS

Meeting sales goals

Negotiation

Selling to customer needs

Motivation for sales

Sales planning

Building relationships

Coaching

Managing processes

Market knowledge

Developing budgets

Staffing

Drug test required

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Stand, walk, sit

Use hands to finger, handle, or feel objects, tools, or controls

Bend, stretch, and reach with arms and legs

Lift and move up to 20 pounds

Vision requirements include closeness, distance, peripheral, depth perception and the ability to focus

Use computers and office equipment as part of their daily functions

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Moderate noise (i.e., office machines, computer printers and light traffic)

Moving vehicles

Moderate heat and/or cold

Outdoor weather conditions

The Hoselton Automall is an equal opportunity employer. State and Federal Law prohibit discrimination because of age, sex, race, color creed, religion, sexual orientation, marital status, veteran status, arrest or conviction, national origin, disability, genetic predisposition, history of domestic violence, or any other characteristic protected by law.

This job description is not to be construed as a guarantee of employment for a specific time. Should you become employed, your employment with the Company does not constitute any form of contract, implied or expressed, and such employment will be terminated at will either by yourself or your employer. Continued employment will be dependent on satisfactory performance and the continued need for your services as determined by the Company.

Hoselton

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Experienced Automotive Sales Manager