We are seeking an IT and Facilities Operations Manager to play a vital role in ensuring our day-to-day operations run smoothly, efficiently, and in alignment with our mission to support individuals with disabilities and their families.

The IT & Facilities Operations Manager plays a vital role in supporting the organization's mission by proactively ensuring that its facilities, systems, and operations run safely, efficiently, and effectively. This manager serves as liaison to information technology providers and leads initiatives related to risk management, emergency preparedness, and regulatory compliance. This position is essential in ensuring that all staff members have the tools and resources necessary to perform their roles. This position oversees the day-to-day management of buildings and grounds, vendor and contract relationships, purchasing and inventory, and agency-wide safety programs. The IT and Facilities Manager helps create a safe, functional, and welcoming environment that enables staff and programs to thrive.

Holly Ridge Center is a nonprofit organization offering highly specialized programs and services for children and adults with disabilities. Founded in 1963, we have continuously offered support, guidance, education and highly specialized programs and services in Kitsap and North Mason Counties. Through these efforts, Holly Ridge Center strives to create an inclusive community where we learn, work, and play together.

This full-time role receives competitive pay of $61k-$80k/year and an excellent benefits package that includes:

12 Paid Holidays

22 days of PTO (1st year, increases thereafter)

Medical/Dental/Vision

Life & Disability Insurance

401(k) with matching opportunities (currently 25% match)

EAP

Qualified employer of the Public Loan Forgiveness Program

Required Knowledge, Skills, and/or Abilities

Expertise in Microsoft Office, especially SharePoint, OneDrive, Excel, Word, and Outlook

Proficiency in Microsoft 365 admin center, including Exchange and Microsoft Entra

Strong knowledge of building systems, preventive maintenance, and facility operations

Proven ability to plan, prioritize, and manage multiple projects with attention to detail and deadlines

Excellent communication and interpersonal skills for collaborating across departments and with external partners

Sound judgment and problem-solving skills, especially in urgent or emergency situations

Proficiency in using technology for facilities tracking, inventory management, and communications

Commitment to the organization's mission and values

Ability to pass criminal history background check

Education, Training, and/or Work Experience

Bachelor's degree in Business Administration, Information Systems, Facilities Management, Public Administration, or a related field preferred, however, an equivalent combination of education, certifications, and relevant experience will be considered.

Minimum 3--5 years of progressively responsible experience in facilities, IT systems, risk management, or operations.

Experience in nonprofit, education, healthcare, or mission-driven organization is strongly preferred.

Demonstrated experience managing vendors, service contracts, technology inventory, and facility maintenance operations.

Familiarity with regulatory and safety requirements, including risk management, OSHA, ADA, HIPAA, and emergency preparedness.

Experience coordinating or liaising with information technology providers and using Microsoft 365 Admin Center, Entra, or similar enterprise tools.

Relevant certifications (e.g., Microsoft 365 Admin, SHRM-CP/PHR, PMP, Lean Six Sigma, IFMA/BOMI Facilities Certs, OSHA Safety Cert, HIPAA Security) are highly valued.

Holly Ridge Center

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IT and Facilities Operations Manager