Customer Service Representative

Jamesville, NY (http://maps.google.com/maps?q=Jamesville+NY+USA+13078)

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Job Type

Full-time

Description

Launch Your Career at Holbrook Heating: Inside: Customer Service Representative / Full-time

Do you thrive in a fast-paced environment and enjoy building positive customer relationships?

Holbrook Heating seeks passionate and detail-oriented individuals to join our expanding Customer Service team. This position offers a competitive hourly rate ranging from $18 to $19 and follows regular business hours, from 8:00 AM to 4:30 PM, Monday - Friday. The candidate must work on-site at Jamesville, New York.

Customer Service Representative:

Respond to inbound calls and emails, handling customer inquiries and concerns professionally.

Troubleshoot customer issues and provide efficient resolutions.

Build rapport with customers, fostering long-term relationships.

Assist with administrative tasks to maintain efficient operations.

Requirements

You're a great fit if you:

Must be willing to work in office during scheduled hours.

Possess excellent communication and interpersonal skills.

Thrive in a collaborative and fast-paced work environment.

Enjoy problem-solving and exceeding customer expectations.

Are a detail-oriented individual with strong organizational skills.

Have a willingness to learn and grow within the HVAC industry.

Bonus points if you have:

Experience in sales, customer service, or a related field.

Working knowledge of HVAC equipment and services (a plus, but not required).

Salary Description

$18-19 hr

Holbrook Heating

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