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Retail Hospitality Manager {#HRM}

Hill Farmstead Brewery, Greensboro Bend, Vt. Compensation: \$65,000 to \$80,000, tied directly to the scope you\'re qualified to own (see \"Scope and Compensation\" below)

About the Role

Hill Farmstead is not a typical taproom, and this is not a typical retail management role. People travel a long way to be here, some from the next town over, some from the other side of the world. For most of them, what they experience in this building is the entire relationship they will ever have with this brand. That makes the person who runs the floor one of the most important hires we make.

We\'re looking for a proven leader to run our taproom and retail operation: the team, the guest experience, the inventory, and the systems that keep it all running to a standard worthy of what we produce. This is a hands-on leadership role, not a back-office one. You\'ll be present on the floor, setting the tone, and building a team that can elevate from \"getting it done\" to genuinely excellent.

This posting describes the full ambition of the role. Where you enter and what you\'re paid depend on what you\'ve already demonstrably done, not on potential alone.

Scope and Compensation

We are hiring one person, and we\'ve defined two versions of the role. Which one you\'re offered is determined by your track record:

Retail Hospitality Manager: \$65,000.Full ownership of floor operations: team leadership (5-10 team members based on seasonal needs), scheduling, guest experience, inventory, procurement, POS, and documentation. The right fit at this level has led a retail or hospitality team with real accountability and can show it.

Director of Hospitality: \$80,000.Everything above, plus ownership of our events program (onsite festivals, private functions, offsite events, brand partnerships, etc.) and the broader guest-experience calendar. This level requires a demonstrated history of running an operation of comparable complexity: multi-location or high-volume single-location leadership, P&L or full inventory accountability, and events you have personally built and executed, not just worked.

The \$80,000 tier is reserved for candidates whose accomplishments we can verify.The Director of Hospitality position is open to those with verifiable experience in this area, not to those looking to grow into this role. Our hiring process includes a practical working exercise and detailed discussion of specific things you\'ve built, fixed, and led. If your experience is strong, this process will work in your favor.

What You\'ll Own As Retail Manager

Direct leadership of the taproom and bottle shop operations:

staffing, scheduling, coaching, and upholding the standard for how guests are treated from the moment they arrive, in compliance with state and federal alcohol-service and employment regulations.

Inventory, stocking, and procurement: ordering, forecasting, and

vendor coordination, done with real rigor, attention to detail, and an eye for optimization.

Curating and updating the daily taproom menu: setting bottle and

draft offerings, descriptions, and pricing, and keeping signage and guest-facing materials up to date.

POS operations and daily administrative reporting, including tip

reconciliations, time card reports, end-of-day sales reports, and visibility into costs and cash flow.

Building a team, not just staffing a shift: developing people,

giving direct feedback, coordinating release tastings and product education, and moving your team from basic execution toward real hospitality.

Acting as a steward of this place: maintaining the standards,

checklists, and procedures that keep the space running at thatlevel and resolving guest issues and feedbackin person and virtually, including the main email point of contactso every guest touchpoint reflects the brand.

Partnering closely with other departments and leadership, including

the CEO, COO, and Chief Experience Officer (CXO). This role has real ownership of its domain and real responsibility to the business as a whole. We\'re looking for someone who leads their area with autonomy while staying connected to the bigger picture, not someone who runs it as a silo.

Food vendor recruitment, coordination, and scheduling.

What Youll Own As Director of Hospitality

Everything included in the role and responsibilities of Retail Hospitality Manager.

Onsite events: Creation and ownership of Hill Farmstead\'s onsite events and guest-experience calendarspecial events, private functions, live entertainment, private tastings, rehearsal dinners, and special culinary experiences, etc from concept through execution, staffing, run-of-show, and post-event accounting and reporting, upholding the standard the space holds on high-traffic days.

Offsite events: plan and execute Hill Farmstead\'s presence at regional and national festivals and brand partnerships, handling travel, booth setup, staffing, product shipments, and licensing compliance so the brand shows up off-premise the way it does at home.\

Hill Farmstead Brewery

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