SUMMARY

The Yardi Software Trainer is an experienced and dynamic team player who will support the successful adoption and use of the Yardi Senior product suite. The ideal candidate possess

es the ability to work cross-functionally to provide comprehensive training to stakeholders and deliver training sessions, develop training materials, and offer ongoing support to ensure stakeholders can effectively utilize the software to its fullest potential.

The Software Trainer will be required to work within a high demand, performance driven environment that focuses on implementing scalable solutions that are aligned with the companys overall business strategy.

KEY RESPONSIBILITIES

Develops and leverages relationships with internal and external stakeholders to meet strategic business objectives

Delivers instructor-led and virtual training sessions on the Yardi Senior product suite, tailoring to the needs of stakeholders

Ensures training is engaging, interactive, and effective for stakeholders of all skill levels

Creates and maintains a variety of training resources, including user guides, tutorials, video lessons, and FAQs, to help stakeholders understand and navigate the software

Continuously update materials to reflect product changes and improvements

Maintain up-to-date knowledge of the Yardi Senior product suite, including new features, updates, and best practices

Uses expertise to proactively recommend improvements to workflows and processes

Organizes and schedules training sessions for stakeholders

Monitor attendance, feedback, and progress to ensure successful training outcomes

Collaborates with internal support teams to resolve technical challenges

Monitors CRM system performance and data accuracy

Understands and fosters cross-program and cross-functional dependencies to champion execution success and maximize value capture

Develops regular and thorough status communications for senior leadership and stakeholders

Anticipates and mitigates risks, dependencies, and impediments to facilitate resolutions

OTHER DUTIES

Please note this job description is not designed to provide a comprehensive listing of activities, duties, or responsibilities that are required of this role. Duties, responsibilities, and activities may change at any time with or without notice.

TRAVEL

Weekly out-of-area and overnight travel should be expected as outlined in specific projects for which this role will engage.

MINIMUM REQUIREMENTS

Skills / Specialized Knowledge:

Proven ability to manage portfolios of work

Solid understanding of project management and agile practices

Strong interpersonal, conflict management, and communications skills

Demonstrable experience in designing and leading successful training programs

Proficiency in Learning Management Systems (LMS) and e-learning platforms

Adaptability and resilience, with the ability to thrive in a fast-paced and dynamic environment

Experience:

At least 3 years experience in delivering software training, preferably in a SaaS environment or with property management software like Yardi

Experience working with senior housing operators, property management teams, or similar industries is a strong plus

Proven experience with conducting both virtual and in-person training sessions

Familiarity with the following Yardi products/modules: Voyager (Senior Housing), Payscan, eProcurement, Vendor Caf, Fixed Assets, Job Cost, Facility Manager, RentCaf Suite, Construction Manager, Utility Manager and Pulse Insights, and Document Manager

Proven experience in project management, implementation, or consulting roles, particularly in real estate or healthcare industry

Education:

Bachelors degree in education, business, information technology, or a related field, or equivalent work experience

Agile, Six Sigma, or PMP certification strongly preferred

Applicants must be able to pass a pre-employment drug screen.

WHAT WE OFFER

Flexible schedule: Monday-Thursday in office, Fridays optional to work remote

Competitive Base Salary Annual Bonus

Generous Paid Time Off and Holidays

Employer-matching 401(k) Program Profit Sharing Program

Student Debt Program well contribute up to $10,000 towards your student loans!

Tuition Assistance Program

Employee Stock Purchase Program purchase shares at a 15% discount

Comprehensive and progressive Medical/Dental/Vision options

And much more!https://welltower.com/newsroom/careers/

ABOUT WELLTOWER

Welltower, anSandP500 company headquartered inToledo,Ohio, is driving the transformation of health care infrastructure. The Company invests with leading seniors housing operators, post-acute providers and health systems to fund the real estate and infrastructure needed to scale innovative care delivery models and improve people's wellness and overall health care experience.Welltower, a real estate investment trust ("REIT"), owns interests in properties concentrated in major, high-growth markets inthe United States,Canadaand theUnited Kingdom, consisting of seniors housing, post-acute communities and outpatient medical properties. More information is available atwww.welltower.com

Welltower is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Equal Opportunity Employer

Health Care Reit Inc.

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