This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13462848\ Hanmi Bank\

SUMMARY

The Customer Service Associate I is responsible for receiving and paying out money, and keeps records of money and negotiable instruments involved in financial transactions by performing the following duties.

Ensures compliance with established Bank policies and procedures. Demonstrates knowledge of, adherence to, monitoring and responsibility for compliance with state and federal regulations and laws as they pertain to this position including but not limited to the following: GLBA(Gramm-Leach-Briley Act) , Regulation Z (Truth in Lending Act), Regulation DD (Truth in Savings Act) Regulation B (Equal Credit Opportunity Act), DoddFrank Wall Street Reform and Consumer Protection Act (Dodd Frank Act), Elder Abuse Laws, Bank Secrecy Act in conjunction with the USA PATRIOT Act, Anti-Money Laundering and Customer Information Program, Right to Financial Privacy Act (state and federal) and Community Reinvestment Act.

REQUIRED DUTIES

Receives checks and cash for deposit, verifies amount, and examines checks for endorsements.

Cashes checks and pays out money after verification of signatures and customer balances.

Enters customers\' transactions into computer to record transactions, and issues computer generated receipts.

Place holds on accounts for uncollected funds.

May be responsible for ordering daily supply of cash and counting incoming cash.

Balances currency, coin, and checks in cash drawer at end of shift.

Attempts to resolve issues and problems with customer\'s accounts.

Removes deposits from, and counts and balances cash in, automated teller machines and night depository.

Performs specialized tasks such as preparing cashier\'s checks, personal money orders, and order bank cards and checks for customers.

Accepts loan payments.

Explains and promotes bank products and services to customers.

Record all transactions promptly, accurately and in compliance with bank procedures.

Promotes and cross-sells other establishment products and services as appropriate to customer requirements.

Generates new business to assist in meeting establishment profitability goals

Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds organizational values; accepts responsibility for own actions.

Demonstrates knowledge of and adherence to EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any @type; builds a diverse workforce and supports affirmative action.

Follows policies and procedures; completes tasks correctly and on time; supports the companys goals and values.

Performs the position safely, without endangering the health or safety to themselves or others and will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to ones own actions and conduct.

Performs duties specific to the position and other functions as assigned.

MINIMUM REQUIREMENTS

These specifications are general guidelines based on the min\ \ \ \ Equal employment opportunity, including veterans and individuals with disabilities.\ \

PI284386100

Hanmi Bank

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