Job Overview Our hotels bring people together. We are searching for a Dual Sales Manager capable of managing bookings, building strong client relationships and pulling together truly unforgettable events, meetings and conferences

A little taste of your day-to-day

Every day is different, but you will mostly be:

Liaising with clients to build accurate events bookings

Delivering exceptional service standards in-person, via email or over the phone

Establishing client requirements to effectively facilitate their needs

Responding to meeting & events enquiries and upselling to maximize sales, occupancy and revenue

Accurately logging all enquiries in the sales and catering system -- compiling accurate function sheets and regular reports for the Operations Team

What we need from you?

Previous groups, meeting and events experience in a hotel or sales role

Passion for providing excellent client experiences and client engagement

Confidence in proactively preventing problems and ability to handle service recovery following any complaints

Love of working in a fast-paced and motivated team with a desire to take the next step in your career

Excellent attention to detail

Exceptional administrative and time-management skills

Willingness to work as part of a team and learn new things

What you can expect from us?

As a Dual Sales Manager with Sapphire Group, you will be eligible to take part in a Comprehensive Benefit Plan with the company. You will be eligible for our Medical, Dental, and Vision insurance, along with STD/LTD, and Life Insurance. In addition, you will accrue 2 weeks of Paid Time Off during the year to maintain your work/life balance. We also offer Employee Brand Discounts, Employee Referral Bonuses, and an Employee Assistance Plan.

We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

We are always excited to meet new people and help them feel welcome in our place of employment! We look forward to talking to you about the opportunities we have available!

Benefits:

Dental insurance

Employee discount

Health insurance

Life insurance

Paid time off

Vision insurance

Hampton Inn & Suites Alpena

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