Medical Assistant Job Type: Full-time | Non-Exempt ? Job Schedule: 40 hours per week (30 hours per week: Dedicated provider scribe | 10 hours per week: Float coverage for expected and unexpected staff time off) Location: Muskegon, MI

Hackley Community Care (HCC) is a Federally Qualified Health Center dedicated to providing high-quality, integrated medical, dental, and behavioral health services to the communities we serve. We are committed to compassionate, patient-centered care and fostering a collaborative, team-oriented work environment.

Why Hackley Community Care?

A Rewarding and Desirable Practice: You'll be part of a team that delivers top-quality, patient-centered care in a supportive environment.

Competitive Pay & Comprehensive Benefits: We offer an attractive compensation package, including paid time off, paid holidays, and quarterly bonuses.

Employee Perks: Retirement plan, vendor discounts, and an exceptional benefits package.

Collaborative Work Culture: Work alongside passionate professionals who value teamwork and support each other in delivering the best care possible.

What You'll Be Doing:

Serve as a medical scribe by accurately documenting provider-patient encounters in the electronic medical record

Assist providers and nursing staff with patient preparation and care coordination

Gather and document patient information to support clinical decision-making

Float to provide Medical Assistant coverage as needed for expected and unexpected absences

Maintain clinical work areas, equipment, and supplies

Support efficient patient flow and clinic operations

Ensure accurate and timely documentation in compliance with HCC policies and procedures

Demonstrate professionalism and compassion in all patient and staff interactions

Perform other duties as assigned in support of clinic operations

Job Qualifications: ?

High school diploma or equivalent required

Graduate of an accredited Medical Assistant program required

Current Medical Assistant Certification preferred

Current CPR certification preferred - training available

Special Skills and Abilities:

Basic clinical knowledge and skill level appropriate to education and training

Ability to seek, accept, and utilize supervision appropriately

Strong interpersonal and communication skills

Ability to document accurately and appropriately

Basic knowledge of age-specific patient care considerations

Basic computer skills

Working knowledge of insurance @types

Ability to work collaboratively as part of a multidisciplinary healthcare team

Flexibility and reliability to support float coverage needs

Hackley Community Care Center

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