+-----------------------------------+-----------------------------------+ | ##### Job Title: | ##### Help Desk Tech | +-----------------------------------+-----------------------------------+ | ##### Department: | ##### Information Technology | +-----------------------------------+-----------------------------------+ | ##### Date Posted: | ##### 2025-10-01 | +-----------------------------------+-----------------------------------+ | ##### Closing Date: | ##### 2025-10-31 | +-----------------------------------+-----------------------------------+ | ##### Salary: | ##### $37,433.00 annually | +-----------------------------------+-----------------------------------+

Basic Qualifications:

Associates degree or 1 year experience in a support role.

One year experience installing and supporting Windows 10/11

General knowledge of local area networks and the relationship between PC workstations and servers helpful.

Knowledge of Microsoft Office products such as Word, Excel, PowerPoint, and Access.

Database knowledge is helpful.

Physically able to lift 40 pounds and maneuver under desks and confined spaces

Must be able to be on call on a rotating schedule on off hours (nights and weekends).

Must have reliable transportation to support remote locations.

Must have a good personality and work well with others.

Training will be provided for this position.

Examples of Job Duties:

Install and set up PCs, printers, scanners.

Assist users with application problems.

Perform software upgrades

Troubleshoot and resolve hardware problems.

Answering phone calls

Responding to emails or chat requests

Logging tickets, Deploying/moving hardware

Gregg County

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