GRATIOT-ISABELLA REGIONAL EDUCATION SERVICE DISTRICT

Job Description

TITLE OF POSITION: Employment Services Adviser (ESA) / Gratiot County

MINIMUM QUALIFICATIONS:

Associate's Degree required

Able to work with diverse populations

Proven record of excellent customer service

Able to project a positive public image

Demonstrate good communication and organizational skills

Proficiency in public speaking

Experience with Office/TEAMS, Edmentum, ZOOM, DocuSign, Internet, Email

Team player

PREFERRED QUALIFICATIONS:

Previous successful experience working with Michigan Works! programs

Knowledge of Great Lakes Bay Region and specifically Gratiot County

Knowledge of Wagner Peyser, Workforce Investment Act (WIOA), and Trade programs

DIRECTLY RESPONSIBLE TO: Senior Program Manager

DUTIES AND RESPONSIBILITIES:

Answer telephones and provide job seeker assistance to walk in customers

Recruit participants for enrollment into WIOA and Trade Act programs

Recognize barriers and make referrals to Career Coaches or outside agencies

Perform general office duties: operate fax and copy machine, filing, document composition, sort and distribute mail

Perform month end duties: data collection, client activity reports, EEO and Complaint reports

Assist participants with using computers for job searching

Collect office supply orders and make sure supplies are fully stocked

Facilitate Reemployment Services Workshops

Facilitate Job Seeker Workshops

Administer Testing

Provide follow-up services for Reemployment Services participants

Ability to help job seekers with resumes and cover letters, including proofreading - Maintain professional image

Proficient with the use of computers, software (Word, PowerPoint and Excel), ZOOM, DocuSign

Have knowledge of local community service agencies and resources in the Great Lakes Bay Region and specifically Gratiot County

Have knowledge of agencies/services provided at Michigan Works!

Participate and contribute to committee work/ teamwork, willing to learn and use Goal4It Coaching processes and strategies.

Implement Goal4It when working with participants

Other duties as assigned

Compensation: Per contract

Gratiot/Isabella RESD

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