This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/7491895

nger:

W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of \$17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenances, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment,Zoro.comoffers customers access to more than 14 million products, andMonotaRO.comoffers more than 24 million products. For more information, visitwww.grainger.com.

Compensation:

This position is hourly. Pay starts at \$20.50/hr.

Rewards and Benefits:

Medical, dental, vision, and life insurance coverage starts on day

one of employment.

Access to up to 50% of your paycheck based on hours worked before

payday.

18 paid time off (PTO) days annually for full-time employees

(accrual prorated based on employment start date) and 6 company holidays per year.

6% company contribution to a 401(k) Retirement Savings Plan each pay

period, no employee contribution required.

Employee discounts, parental leave, and other benefits.

Safety shoes provided (where applicable).

For additional information and details regarding Graingers benefits, please click on the link below:

The rate of pay provided above is not a guarantee of compensation. The rate reflects the expected base pay for this role at the time of this posting based on the job grade for this position.

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

Customer Service Representative Tempe, AZ

Were hiring full-time, inbound Customer Service Representatives!If youre motivated by helping others, skilled in navigating multiple systems, and thrive in a fast-paced, high-volume environment, we want to hear from you.

Youll be joining a collaborative team under the leadership of a Supervisor of Customer Experience starting inJuly2026.Work location for this position is1150 W. Grove Parkway, Tempe, AZ 85283.

Schedule, Training & Work Environment:

Enjoy your weekends off!\ Were currently hiring for the9:30 a.m. 6:00 p.m. shift, Monday through Friday.

Our comprehensive 8-week paid onsite training academy will set you up for success, empowering you to confidently connect with our customers. Training hours are Monday through Friday from 8:00am 4:30pm on-site at 1150 W. Grove Parkway, Tempe, AZ 85283. During training, you will:

Learn to navigate our systems, software programs, and internal

processes

Build the core service skills you need, including:

Critical thinking

Effective communication

Confident decision-making

Technical agility

After successful completion of training, eligible team members can transition to a flexible hybrid work model:

?3 days onsite / 2 days remote\ ?Earn in opportunity to become voluntarily remote based on performance after 6 months

?Eligible to bid for alternate shifts after 6 months

?You also have the option of working in the office up to 5 days a week.

Grainger will provide all equipment needed to work from home.

Grow with Grainger:

Our highly engaged leaders and supportive team environment will help you learn, grow, and achieve success. Over time, youll build the skills needed to advance your career across specialty teams or into other departments of our evolving business.

Our Culture:

We aspire to create a culture where eachperson is comfortable being who they are, isrecognized and rewarded for their impact andcan continue to learn, grow and realize theirfull potential.?

You Will:

Handle a high volume of inbound calls - delivering quality customer service with

Grainger Industrial Supply

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