DATE: December 2025

TITLE: Senior Specialist, Mission Data Analyst

RESPONSIBLE TO: Senior Manager, Mission and Sustainability Data

DIVISION/ DEPART: Data Analytics and Business Intelligence Team

SUPERVISES: N/A

FLSA STATUS: Exempt

OVERVIEW:

This position plays a vital role in developing and implementing data quality standards, conducting regular audits, supporting new grant data infrastructure, and providing training to ensure consistent, high-quality data collection practices. The Senior Specialist leads coordination between the Data Team and Program Teams to ensure timely, accurate, and actionable data submissions and reporting. This grant-funded position reports to the Senior Manager, Mission and Sustainability Data and works closely with local Goodwill organizations to maintain data excellence. The ideal candidate is a detail-oriented data professional who combines strong analytical skills with excellent communication abilities, and who thrives in a collaborative, cross-functional environment.

NOTE :? This position is funded by a grant awarded to GII. The position's establishment and continuance may be dependent upon on-going grant funding.

BASIC FUNCTION:

Coordinate and oversee data collection, validation, and reporting processes for grant-funded investments

Lead data setup and implementation for new grants, including technical onboarding and dashboard development

Ensure compliance with program-specific guidelines through systematic quality control and exception reporting

Facilitate collaboration between Data and Program Teams to resolve data issues and ensure submission completeness

Provide technical assistance and training to GII colleagues and local Goodwill team members

Analyze, interpret, and visualize mission grant data

Delegate to and review work of junior analysts

SPECIFIC DUTIES 1 :

Data Quality Management & Ongoing Submissions (40%)

Monitor monthly data submissions from members and ensure completeness

Communicate missing submissions to Program Teams and track follow-up

Conduct exception reporting meetings with Program Teams to resolve data discrepancies

Collaborate with Program Teams to clarify and correct questionable data

Finalize validated datasets and ensure ingestion into Microsoft Fabric

Update dashboards and analytics tools with refreshed data

Create quarterly reports and develop slide decks highlighting trends and insights for member calls

Conduct monthly audits and maintain data quality documentation

Track and report on data quality metrics

Delegate tasks to and review work of junior analysts

New Grant Data Setup & Implementation (30%)

Lead data infrastructure setup for new grants, including:

Creating data dictionaries in collaboration with Program Teams

Liaising with Digital Technology Solutions and Program Teams to define business requirements for data collection

Hosting orientation meetings to explain data requirements and impact to subgrantees

Support data implementation:

Assist members in mapping fields and setting up reporting pipelines

Conduct ingestion testing and troubleshoot upload issues

Develop dashboards and automated reports in Power BI using data housed in Microsoft Fabric

Training & Support (15%)

Design and deliver data collection training programs

Provide technical support to local Goodwill team members

Create training materials and documentation

Conduct one-on-one and group training sessions

Develop best practice guides for data entry

Provide ongoing mentoring and support

Address data quality issues through targeted training

Analysis and Reporting (15%)

Create standard and custom reports

Conduct trend analysis for grant impact

Generate compliance and performance reports

Document and track systematic issues

KEY PERFORMANCE INDICATORS:

Timely completion of new grant data setup milestones

Accuracy and completeness of monthly member data submissions

Resolution rate of data discrepancies through exception reporting

Quarterly report delivery timeliness and quality

Dashboard refresh frequency and accuracy

Member satisfaction with onboarding and data support

Training session completion and feedback scores

Number of automated reports successfully deployed

All grant client data ingested into Fabric

Stakeholder satisfaction with data insights and collaboration

RELATIONSHIPS:

Internal: Work closely with GII colleagues

Local Goodwill Organizations: Frequent engagement with local Goodwill team members.

External: Limited engagement with stakeholders, funders, and vendors.

SKILLS NEEDED 2 :

Strategic Collaboration on Data

Experience designing and implementing data infrastructure for grants or programs

Ability to translate business requirements into technical data solutions

Skilled in cross-functional collaboration and stakeholder engagement

Strategic thinking with a systems mindset

Data Quality & Compliance

Expertise in data validation, exception reporting, and audit processes

Familiarity with compliance protocols in grant-funded environments

Ability to develop and enforce data quality standards

Technical Skills

Advanced skills in Power BI and Microsoft Fabric

Experience with CRM systems (e.g., CaseWorthy , Salesforce)

Proficiency in data mapping, ingestion testing, and automation

Comfort with scripting or field mapping for data pipeline

Training and Communication

Strong facilitation and training design skills

Ability to communicate technical concepts to non-technical audiences

Experience leading orientation sessions and producing training materials

Analytical & Operational Excellence

Skilled in trend analysis, performance reporting, and dashboarding

Attention to detail and process improvement mindset

Ability to manage timelines and coordinate across teams

EDUCATION:

Bachelor's degree in Data Analytics, Statistics, or related field or Equivalent combination of education and experience. Certification in data analytics or project management is a plus.

EXPERIENCE:

At least five years of experience in data analysis or related field

Demonstrated experience in data validation and cleaning

Experience providing technical training or support

Proficiency in Microsoft Office suite and data visualization tools

Previous experience with grant reporting is a plus

Track record of implementing quality control processes

Experience working with distributed teams

DECISION MAKING:

Exercise discretion and judgment in performance of duties, setting priorities, formatting/designing and organizing tasks.

SUPERVISION:

Regular with latitude given to select appropriate procedures. The work is reviewed primarily for the quality of outcome and secondarily for approaches, procedures and methodologies used to complete the work. Guidance and review may be required on some work problems and projects.

PHYSICAL EFFORT:

Sedentary, lifting 10 lbs. maximum. Walking or standing is required only occasionally; these may be accommodated. Requires long hours at a computer.

EMOTIONAL EFFORT:

Work environment usually hectic with periods of high stress. Positive approach to daily challenges essential.

Our Values

We believe everyone deserves an opportunity to thrive . Goodwill's mission grounds us and happens through each one of us. This aspiration applies to each GII team member as much as to the people we serve. GII's organizational values guide all that we do; how we do our work and make decisions, and how we interact with each other, Goodwill members and all stakeholders.

Our mission happens through me (Passion )

We have a fire for our mission. We bring our energy, creativity and passion to all that we do. By contributing the best of what is within each of us, we inspire the same in our peers, and multiply Goodwill's impact.

Drive to make a difference (Impact)

We believe that our work must lead to a measurable difference in the lives of the people Goodwill serves. We are committed to performance excellence in all that we do. Our strategy focuses our work to achieve that impact, and we say no to things that do not align.

You before me (Respect)

We treat all people with dignity, kindness, appreciation and respect. We are curious without judgment, and we actively listen to ensure mutual understanding. We give everyone a caring and safe place to share their opinions, their talents, and their questions. We build trust through direct, clear and transparent communication. We are open and humble.

Thriving begins at home (Well-being)

We respect the contributions and the needs of our individual team members equally, and we understand that each one of us needs different things at different times to thrive both in and out of the workplace. We strive to make genuine and continuous investments in one another and ourselves. As such, we adopt healthy, holistic approaches to our work. We proactively care for one another and ourselves by speaking up for what we need and supporting one another in achieving it.

Out of Many, One Goodwill (Advancing Our Mission Together)

We embrace all people and perspectives as we advance Goodwill's mission to help people reach their full potential through the power of work. We acknowledge historical inequities still exist and are intentional in breaking barriers. We are committed to being part of the solutions, leaning into courageous conversations, and providing inclusive spaces and equal opportunities for real change in all of our endeavors. Our diversified reflection shall shine as one Goodwill.

Be bold, learn and grow (Agility)

We are open, creative, innovative, agile and willing to take risks. We operate with a sense of urgency, without rushing for the sake of speed. While we do our best to make good decisions, we embrace failure for the learning it affords and adapt quickly to move ahead. We are one unified team that succeeds and stumbles and learns and grows together with humility and grace.

Goodwill Industries International, Inc.

Latest Jobs

Senior Specialist, Mission Data Analyst