Supervisor Customer Service
Full Time
Supervisor
New Berlin, NY, US
10 days ago
Salary Range: $62,826.64 To $78,533.30 Annually

Do you want to work for a World Class Artist Materials Manufacturer?
Leave corporate behind and unlock your passion for ingenuity in a mission based, creative culture where doing well and doing good are one in the same. Golden Artist Colors is a world class art materials manufacturer bridging creative communities and inspiring global change through the arts. We do this by building our world class brands of professional artist paints, and by supporting the arts with partners who share our values and mission.

Who are we?
Golden Artist Colors is a manufacturer of art materials revered across the globe by professional and aspiring artists. Employee owned and based in Central NY, Goldens mission is to grow a sustainable company dedicated to creating and sharing the most imaginative and innovative tools of color, line, and texture for inspiring those who turn their vision into reality. Our portfolio includes the well-established Golden brand which has set the standard for professional quality acrylic paints since 1980, as well as two newer brands- Williamsburg oils which was acquired in 2010, and QoR watercolors which were created by Golden in 2014.

Responsibilities:
The Customer Service Supervisor manages the Customer Service departments operations and ensure that activities are completed in a professional, timely and efficient manner. Lead, motivate, and continuously train department personnel to ensure compliance with established procedures. Maintain and regularly review Standard Operating Procedures and departmental performance metrics to stimulate continuous learning. Conduct regular performance reviews with a participatory mindset designed to create and sustain a team focused effort.

Requirements: Education Required:
2 year degree in business administration, operations management, logistics, or other related functions
Experience Desired:
5-7 years

Type experience:
1-3 years in a leadership role with supervisory responsibilities
5-7 years of office experience in a manufacturing environment

Our extensive benefits package includes: Employee Stock Ownership Plan (ESOP); Medical and Dental Insurance; 401(k) with Employer match; No-cost Life Insurance and Long-Term Disability Benefits; Paid Holidays and Time Off; Quarterly bonus for the purpose of distributing to employees a share of profits as additional remuneration over and above regular wages or salaries; Wellness Reimbursement Program; Continuing Education Reimbursement; Child Care Reimbursement; Paid Community Service Hours; Employee Discount on Product; Employee assistance program; Referral Bonus program

Golden Artist Colors, Inc.

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