Front Desk Receptionist & Office Administrator

Southfield, Michigan | 32--40 Hours per Week | Comprehensive Benefits

Join Our Team at Global Information Technology

Founded in 1999, Global Information Technology (Global IT) is a leading provider of professional IT training, workforce development, staffing, and consulting services. We are looking for a friendly, professional, dependable, and highly organized Front Desk Receptionist & Office Administrator to join our Southfield team immediately.

If you enjoy helping people, staying organized, and being the welcoming face of a professional organization, we would love to hear from you.

Our Benefits Package**

We value our employees and offer a comprehensive benefits package for eligible employees, including:

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Paid Major Holidays

Professional and team-oriented work environment

Opportunities for professional growth and development

Position Overview

As our Front Desk Receptionist & Office Administrator, you will be the first point of contact for our students, visitors, clients, and business partners. You will play an important role in creating a welcoming first impression while supporting the smooth day-to-day operations of our office.

Location: Southfield, Michigan Schedule: 32--40 hours per week, based on eligibility

Key Responsibilities

Welcome students, visitors, clients, and business partners in a friendly and professional manner.

Answer and direct incoming phone calls and assist with general inquiries.

Respond to emails and communications promptly and professionally.

Schedule appointments and maintain office calendars and meeting schedules.

Assist prospective and current students with general information, registration paperwork, and course-related inquiries.

Perform data entry and maintain accurate electronic and paper records.

Support daily reception, administrative, and general office operations.

Maintain organized filing and recordkeeping systems.

Handle confidential and sensitive information with professionalism and discretion.

Provide excellent customer service and administrative support to students, clients, management, and staff.

Qualifications

High School Diploma or equivalent required; Associate's or Bachelor's degree preferred.

Minimum of 2 years of receptionist, office administration, customer service, or related experience.

Excellent verbal and written communication skills.

Strong organizational and time-management skills.

Ability to multitask, prioritize responsibilities, and work independently.

Proficiency in Microsoft Word, Excel, Outlook, and general office applications.

Strong attention to detail and problem-solving skills.

Professional appearance, positive attitude, and excellent interpersonal skills.

Ability to maintain confidentiality and responsibly handle sensitive information.

The Person We're Looking For

We are looking for someone who is:

Friendly, welcoming, and customer-focused

Professional and dependable

Organized and detail-oriented

Positive and energetic

Adaptable and willing to learn

Patient and an effective communicator

Comfortable working in a fast-paced off

Global Information Technology, L.L.C

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