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Bringing Friends and Families Together over Delicious Food Served from the Heart. At Huddle House, we believe its YOUR HOUSE. YOUR KITCHEN. Huddle House is the place where the guest is the boss. Were giving families across America a place that gives them exactly what they want: freshly prepared food, any way they like it. Whether its a quick bite before work, or a place to sit, chat and laugh with family and friends, we tell guests: Get comfortablethis is YOUR HOUSE and YOUR KITCHEN. JOB SUMMARY The Restaurant Server will oversee the day to day operation of first class customer service and food service in the restaurant. The incumbent will be responsible for properly receiving food orders and conveying food orders to cook staff. Prompt food delivery to the customer as well as cleanliness of the assigned serving section. This person will be expected to provide excellent customer service at all times and will be a strong teammate to our franchise partner. RESPONSIBILITIES

Report to work on time in a clean and complete proper uniform

Greet all customers with a smile and a verbal greeting: Good Morning or Welcome to Huddle House.

Review the menu with customers when needed, suggestively sell products, and take orders from each customer at the table

Using proper, approved abbreviations and submit tickets to the cooks station

Deliver food in a timely manner to the customer when food is ready

Handle money from customers, account for all tickets, credit cards receipts, and make sure that all tickets have been rung up and closed before shift is over

Complete the position checklist while stocking and preparing the unit for the next shift

Perform all prepping and cleaning duties as detailed or assigned by supervisor, including but not limited to: bussing tables, sweeping and mopping floors, cleaning bathrooms and walls

Bring all items of concern to the attention of the manager immediately, especially safety concerns and customer service complaints

Know the menu, the daily features when applicable, which juices, add-ons and desserts to suggestively sell products

Know and follow the Huddle House steps of service with each and every guest to maximize shift sales

Food Masters, INC. dba huddle house restaurant suffolk VA 23434

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