Ensure efficient and courteous customer service at all times in support of the company mission to Run the Best Store in Town!

Assist store management team in opening and closing the kiosk operations.

Ensure we are providing quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.

Act with integrity, honesty, and knowledge to promote the culture, values, and the mission of both Food City and Starbucks.

Take customer orders, ensure orders are completed in a timely manner, and to the customers satisfaction

Prepare, bagging, pouring, and stocking Starbucks products, rotating items to ensure product quality and safety.

Maintain a positive and friendly attitude towards customers and fellow associates.

Engage with customer, offering product information, using suggestive selling techniques, and sampling products.

Process cash register transactions using POS system.

Apply problem solving skills to effectively address Barista, Customer, and Business problems.

Challenge team members to deliver store goals and expected results

Ensure team members are consistently operating tools and equipment, while following all safety policies and procedures.

Enforce company food safety program and food-handling procedures.

Responsible for attending on-site work during scheduled shifts to adhere to company time and attendance policies

Qualifications:

Must be 18 years of age or older

Food Service/Coffee experience a plus, but not required

High School Diploma or equivalent

Learn how to mix a wide variety of coffee and tea products

Learn the ingredients that go into various products

Work with various Starbucks ingredients including various coffees, teas, spices, nuts, flavorings, sauces, and oils

Ability to understand and follow verbal and/or written instructions, perform routine and repetitive tasks and have constant contact/interaction with various levels of individuals on a daily basis

Ability to attend on-site work during scheduled shifts to adhere to company time and attendance policies

FOOD CITY 662

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Starbucks Lead Barista