POSITION SUMMARY:

The Medical Office Assistant is engaged with patient care starting from appointment scheduling and check-in registration, to triaging and rooming activities including vital signs, procedures and treatments under the supervision and direction of a licensed Physician and Practice Manager. Job responsibilities include: performing assigned phone and computer clerical duties, maintaining and cooperating in department specific education, and quality improvement programs. Demonstrates a professional and caring image at all times while maintaining patient confidentiality. Adheres to the Florida Health Care Plans Policy and Procedures, practicing only within scope of education, training and/or experience.

QUALIFICATIONS:

Education, skills and experience:

Completion of a Medical Assistant Program from an accredited school or one year previous Medical Assistant experience in a medical practice required.   -    Current certification or the ability to obtain certification within one year of employment through one of the following programs required: CMA (AAMA), RMA (AMT), NRCMA (NAHP), NCMA (NCCT), or CCMA (NHA).   -    Current Professional Rescuer CPR Certification (only acceptable programs are American Heart Association and the American Red Cross) or ability to obtain certification within 90 days of employment required.   -    Ability to provide care as evidenced by schooling or experience for patient as assigned.   -    MED/SURG - Adult and geriatric patients in Primary Care Suites or Specialty Unit.  -    PEDIATRICS- In Primary Care Suites or Specialty.   -    Ability to @type twenty (20) words per minute (wpm) is required.   -    Strong customer service skills.  -    Clear English communication skills, written and oral.  -    Ability to remain professional when working under stressful situations.  -    Scribing experience a plus.  -    Pharmacy Technician experience a plus.  -    Reliable transportation and ability to drive to various facilities as needed

Florida Health Care Plans, Inc.

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Medical Office Assistant