Lead Outpatient Administrative Assistant

Finger Lakes Addiction Counseling and Referral Agency Inc Newark, NY (Onsite) Part-Time

$18.00 - $19.00/Hour

Apply Now (https://flacra.jobs.net/apply/j3q2yb6dg8vb0rzk2kq?ipath=CR&notify=true&siteid=cbnsv)

Job Details

Job Title:Lead Outpatient Administrative Assistant

Location:Newark, NY

Employment Type:Full-Time, Hourly.

Schedule:Monday, Tuesday, Friday: 8 Am - 4 PM. Wednesday & Thursday:12 PM - 8 PM.

Job Summary:

FLACRA is looking for a detail-oriented, organized, and highly motivatedOutpatient Lead Administrative Assistantto support the daily operations of our outpatient clinic. As the go-to support for the Clinic Director and clinic team, you'll oversee administrative functions that ensure smooth scheduling, accurate data management, and seamless client check-ins. You'll also play a key leadership role by mentoring and guiding other administrative team members.

Must-Have Qualifications:

High School Diploma or GED equivalent.

At least 2 years of experience in clerical, administrative, or office management roles

Ability to @type at least 55 words per minute

Proficient in Microsoft Word and Excel

Valid NYS Driver's License

Strong written and verbal communication skills

Excellent organizational and multitasking abilities

Nice-to-Have Qualifications:

Associate's Degree or higher in a related field.

Experience in a healthcare or behavioral health setting

Familiarity with electronic health records, such as 10e11

Prior experience with OASAS regulations or insurance navigation

Supervisory or lead administrative experience

Job Requirements:

Key Responsibilities:

Provide high-level administrative support to the Clinic Director and clinic staff

Oversee daily clinic operations including scheduling, check-ins, phone reception, and calendar coordination

Welcome clients, complete check-in procedures, update demographic information, verify insurance, and collect co-pays

Maintain accurate and timely data entry in 10e11 for client records, billing, and scheduling

Manage and update the Proactive Spreadsheet and Agenda for weekly MDT meetings

Generate and submit productivity, engagement, service delivery, and audit reports

Run and reconcile daily progress note reports

Complete training to become a certified NYS Health Insurance Navigator and assist clients with enrollment

Submit prior authorizations and follow up with insurance providers as needed

Ensure accurate group attendance and appointment reconciliation daily

Assist with and delegate tasks to the admin team to meet deadlines and report requirements

Train new admin staff and support ongoing team development

Maintain OASAS PAS form database and other compliance documentation

Prepare meeting minutes, correspondence, and organize clinic files

Monitor and reorder program supplies (urine screens, breathalyzers, NRT, etc.)

Support the Clinic Director with special projects, policy updates, and general operations

Cultivate positive relationships with provider agencies, referral sources, and community partners

Participate in team meetings, in-service trainings, and agency-wide events

Perform other duties as assigned

About Us:

Finger Lakes Area Counseling and Recovery Agency (FLACRA) is a well-established, growing, not-for-profit provider of behavioral health and substance abuse treatment services in the Finger Lakes Region. Our innovative programs include outpatient services, residential care, crisis centers, vocational services, housing support, and youth programs. We are committed to supporting the professional development of our staff and fostering a positive and inclusive work environment.

At FLACRA, we are an equal opportunity employer committed to creating a workplace where everyone is valued and respected. We encourage candidates from all backgrounds to apply and join our dedicated team of professionals working to support recovery and mental health in our community.

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Salary Details

This salary was provided in the Job Posting.

$18-$19

Hourly Salary

Job Snapshot

Employee Type Part-Time

Location Newark, NY (Onsite)

Job Type Health Care, Nonprofit - Social Services, Admin - Clerical

Experience Not Specified

Date Posted 06/17/2025

Job ID JQS73S65C837HNBNV8Q

FLACRA

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Lead Outpatient Administrative Assistant