Fives Landis Corp | CITCO Tools Division

Location: Concord Township, OH (On-Site)

Schedule: Monday--Friday, 8:00 a.m.--4:30 p.m.

Pay: $18--$23/hour (based on experience)

Fives Landis Corp is seeking an office-based Customer Service Representative to support our CITCO Tools division. This role is ideal for someone with B2B customer service experience who enjoys working in a professional office environment and serving as a key point of contact for customers.

Responsibilities

Handle order entry, quotes, shipment coordination, and order expediting

Serve as primary customer contact via phone, email, and in-person interactions

Manage orders from quote through shipment, ensuring accuracy

Process customer and distributor orders using SAP

Partner with internal teams to resolve issues and deliver excellent service

Qualifications

High School diploma or equivalent

2--4 years of B2B customer service experience (manufacturing preferred)

Proficiency with Microsoft Office

SAP experience preferred

Strong communication and organizational skills

Benefits

12 paid holidays

401(k) with company match

Medical, Dental & Vision insurance

Pet insurance & ID theft protection

Tuition & training reimbursement

Wellness programs with incentives

Conveniently located off I-90 and Auburn Road for an easy commute.

Must be legally authorized to work in the U.S. Employment contingent upon background check and drug screen.

Industry can do it---with you. Apply today.

Fives Landis Corporation

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