Fenix24is an industry-leading cyber disaster recovery and restoration company. Battling threat actors asThe Worlds First Civilian Cybersecurity Force, Fenix24 delivers cybersecurity services through its four battalions: Fenix24 for ransomware recovery and restoration;Athena7for IT security assessments, strategy and planning;Grypho5for ongoing security-based management; andArgos99for expert insights into data, assets and infrastructure. Under itsSecuritas Summa program, Fenix24 ensures organizations are prepared to effectively resist and rapidly recover from a cyberattack, offering a combination of managed data and infrastructure protection, real-time threat intelligence, and ongoing hardening and breach resistance.

Fenix24is one of four battalions fighting threat actors on the front lines of the global cyber war. As part ofTheWorlds First Civilian Cybersecurity Force, Fenix24s army of battle-tested specialists deliver ransomware restoration and recovery services to bring an organizations operations back online effectively and efficiently. Fenix24 provides an assurance of recovery in the event of a cyberattack, leading to the full restoration of critical infrastructure, data and systems, with a minimum of downtime and financial loss.

About This Position

The Revenue Operations Manager is responsible for managing a high-performing team and driving complex technical initiatives across the revenue growth engine. Adept at leveraging Salesforce and ServiceNow to optimize processes, enhance data integrity, and enable scalable growth. Skilled in cross-functional collaboration, strategic planning, and operational excellence to support revenue acceleration and organizational efficiency. This role reports to the Director of Revenue Operations.

Key Responsibilities

Strategize with Sales, Marketing, Customer Success, Finance, and Professional Service teams to align revenue goals and operational strategies.

Manage and lead a team of RevOps Strategists

Develop and maintain forecasting models and pipeline analysis to support strategic decision-making.

Own the administration and optimization of CRM systems (e.g., Salesforce, Pardot, CPQ) and other RevOps tools.

Evaluate and implement new technologies to improve data accuracy and team productivity.

Act as project manager to key implementations. Maintain data flow best practices in a large ecosystem of tools.

Identify inefficiencies in revenue-generating processes and implement scalable solutions.

Standardize workflows across GTM teams to improve conversion rates and customer experience.

Build and confidently present dashboards and insights to track KPIs across the revenue funnel.

Provide actionable insights through data analysis to drive performance improvements.

Document and Enable sales teams to ensure reps have the tools, training, and content needed to succeed.

Construct and support sales models, quota planning, global territory management, and compensation modeling.

Ensure alignment on metrics, reporting standards, and strategic initiatives.

Other duties as required.

Qualifications, Requirements and Preferred Skills

3-5 years in Revenue Operations, Sales Operations, or related roles.

Bachelors degree in Business, Finance, Economics or equivalent work experience

Salesforce Power User with administrative experience

BI tools (e.g., Tableau, Looker, Metabase)

Excellent Excel skills

Experience implementing or customizing ServiceNow

Proven experience supporting go-to-market strategies and sales operations, with a focus on forecasting and data-driven analysis

Skilled in articulating complex concepts clearly and effectively, both in written documents and verbal discussions, across business and technical audiences

Adept at building strong cross-functional relationships and influencing stakeholders and senior leaders

Strong analytical mindset and financial acumen, capable of tackling intricate business challenges with minimal oversight

Highly motivated self-starter who thrives in dynamic, fast-growing environments

Software as a Service (SaaS) industry domain expertise, and the ability to understand complex technology problems

Direct people management experience is required

Strong coaching and influence skills, with the ability to lead cross-functional and remote teams effectively

Core Values and Competencies

Integrity- Commitment to transparency, ethical decision-making, and trustworthiness in handling sensitive data and cross-functional relationships.

Collaboration- A strong belief in teamwork and cross-departmental alignment to achieve shared goals.

Accountability- Ownership of outcomes, both successes and failures, with a focus on continuous improvement.

Customer-Centricity- Prioritizing the customer experience and ensuring operational strategies support long-term customer success.

Data-Driven Mindset- Valuing evidence-based decision-making and the power of analytics to guide strategy.

Strategic Thinking - Design and implement scalable processes that align with business goals and drive revenue growth.

Change Management- Drive and embrace transformations, new processes, tools, and strategies.

Why work for us?

We offer a dynamic, innovative work environment with rewarding work - help save our clients from disaster!

We truly value our employees and provide an extraordinary package to prove it, including:

Internal and external learning and development opportunities, including career advancement

Scheduled and flexible PTO programs

Family friendly programs- Care packages

Regular team building events

Competitive compensation and benefits including:

Private health insurance

Fenix24

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Revenue Operations Manager