The Role in a Nutshell:

We are looking for a friendly, organized, and reliable individual to join our team as a Part-Time Confirmation Coordinator! In this entry-level office role, you will be a key part of our customer engagement team-handling routine phone calls, supporting our lead management process, and keeping our database organized.

The Schedule:

20 to 25 hours per week.

Required: Saturdays from 9:00 AM to 2:00 PM.

Flexible weekday hours (Monday - Friday). Bonus if you are available weekday afternoons into the early evening!

How to Apply: If interested, you can apply and text us at 724-996-6789.

Extra Details (For those who want to know more!)

What You Will Do:

Connect with Customers: Make outbound calls and send text messages to confirm scheduled appointments and follow up on inquiries.

Process Leads: Answer incoming calls and respond to web leads to collect basic information and help secure appointments.

Data Entry: Use our CRM software to accurately log calls, enter new customer profiles, and update lead statuses.

Team Support: Assist the Confirmation Manager with daily administrative tasks, basic reporting, and paperwork.

Fill In: Provide basic backup coverage for the Receptionist (greeting guests, routing general calls) as needed.

What We're Looking For:

High School Diploma or GED required.

Excellent verbal and written communication skills with a polite, friendly phone demeanor.

Basic computer proficiency, comfort with standard office applications, and a willingness to learn our CRM software.

Strong organizational skills and attention to detail.

Previous experience in customer service, retail, or a general office environment is a plus, but this is an entry-level role and we are happy to train the right person!

Physical Requirements:

This is an indoor office position that requires frequent sitting, typing, and speaking on the phone. Minimal lifting (under 15 lbs) of office supplies may be occasionally required.

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Entry-Level Part-Time Confirmation Coordinator