This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13570628

\Role\

Under general supervision of a front-line supervisor, this position provides service to bank customers regarding\ daily transactions, including receipt and payment of cash, answering inquiries, processing checks and deposits\ and referring customers for appropriate services.

\Essential Functions & Responsibilities\

Provides account services to customers by receiving deposits and

loan payments; cashing\ checks; issuing withdrawals; recording night and mail deposits; selling cashier\'s checks;\ answering questions in person, via drive thru, by telephone, email, or letter; and adhering to bank\ policies and procedures.

Promotes bank products by answering inquires; informing customers of

new services and\ product promotions; ascertaining customers\' needs; and directing customers to the appropriate\ representative.

Provides effective customer service by answering customer questions;

investigating and\ correcting errors independently or by consulting with a supervisor.

Reconciles cash drawer by comparing drawer totals to computer proof

sheets; maintaining an\ accurate supply of cash and coin. Balances cash drawer within ten minutes with no more than\ five unfound errors each month and total offages should not exceed \$100 (long or short) in a onemonth\ period.

Greets bank customers, opens safe deposit boxes and utilizes bank

software program to assist\ customers.

Complies with bank operations and security policies and procedures

by participating in\ various dual-control functions.

Maintains customer confidentiality and protects bank operations by

guarding customers\ personal and account information; being vigilant regarding potential information security threats

Develops and maintains an in-depth knowledge of current bank

products and services, as well\ as corresponding bank policies, procedures, and processes, by completing assigned training;\ stays current on regulations affecting bank products and services.

Maintains a professional appearance and work area; dressing in

accordance with bank dress\ code; keeping work area stocked with required supplies; organizing workspace for efficiency and\ appearance; reporting malfunctions of computers and other equipment.

Represents bank in various community, civic, and community

reinvestment functions to\ further enhance the banks image and develop additional business.

Contributes to a team effort by completing other duties as needed

and/or assigned.

Other duties may be assigned

ESB Financial

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