Equipment Source Inc. (ESI) is a leading supplier of high-quality equipment solutions for industrial, construction, and agricultural applications. Based in Anchorage, Alaska, we take pride in serving our customers with a wide selection of products and exceptional service tailored to meet the unique demands of the region.

Job Summary We are seeking a motivated and customer-focused Sales Assistant to join our team in Anchorage. As a Sales Assistant, you will play a critical role in supporting the sales team, ensuring a seamless customer experience, and maintaining efficient operations in our showroom and office. This position is ideal for someone with excellent organizational skills, strong communication abilities, and a passion for helping customers find the right solutions for their needs.

Key Responsibilities

Customer Support:Greet customers in the showroom, answer inquiries, and assist them in finding suitable equipment based on their requirements.

Sales Support:Collaborate with the sales team to prepare quotes, process sales orders, and manage customer accounts.

Product Knowledge:Stay informed about ESIs product offerings to effectively advise customers and provide accurate information.

Administrative Tasks:Perform clerical duties such as data entry, filing, and maintaining customer records.

Showroom Maintenance:Ensure the showroom is clean, organized, and visually appealing.

Team Collaboration:Work closely with other departments, including logistics and service, to ensure timely delivery and customer satisfaction.

Develop Product Knowledge:Develop and maintain a thorough knowledge of ESI products, services, and pricing structure.

Account Management:Service existing accounts, obtain orders, and establish new accounts by planning, organizing, and implementing outside sales strategies.

Customer Interaction:Answer questions regarding the business and its products, describe merchandise, and explain/demonstrate use, operation, and care.

Lead Generation:Identify leads, manage prospects, and acquire new business.

Needs Assessment:Determine customer needs and propose appropriate solutions, including product development and services.

Sales Presentations:Prepare and deliver sales proposals/presentations and follow up with key decision-makers.

Prospecting Activities:Complete scheduled and cold-call prospecting activities to establish first and follow-up appointments with customer decision-makers.

Market Awareness:Develop and maintain an awareness of market behavior and competitive trends and respond accordingly.

Competition Monitoring:Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, customer satisfaction, etc.

Customer Complaint Resolution:Resolve customer complaints by investigating problems, developing solutions, preparing reports, and collaborating with key decision-makers.

Ongoing Support:Follow procedures to provide ongoing customer support, product maintenance, and service.

Pricing and Invoicing:Compute sales prices and total purchases, create and provide price quotes and invoices, and receive and process cash or credit payments.

Travel:Travel as necessary to complete tasks.

Safety Compliance:Observe health and safety precautions required to protect people and property.

Other Duties:Perform all other duties as assigned.

Equipment Source, Inc.

Latest Jobs

Sales Associate