This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13381486

Job Details Description

At Emprise Bank, everything we do is focused on empowering people to thrive. We proudly work to provide an extraordinary customer experience to help our customers achieve their goals.

We are currently seeking aSenior Banking Specialistto join our retail team inWichita, KS. This role is responsible for engaging with customers and fostering ongoing relationships that improve customer commitment, recommend products based on financial profiles, and facilitate the lending process as necessary. This person will partner, support, and develop effective relationships with bank customers, partners, and teammates on our virtual platform.

A successful candidate will have:

Exemplary customer service experience

The ability to apply product and market knowledge by effectively

presenting solutions to meet customer objectives

Confident and articulate communications skills

Initiative and strong work ethic

Problem resolution skills

Sound and accurate judgement to support decision making

Superb time management skills

The ability to effectively build and maintain relationships with

Emprise associates, customers, vendors, and others within the community

Strong attention to detail

An understanding of and commitment to our values

Essential functions of the role:

Deliver clarity to customers on banking products by providing

simplicity, knowledge, and know-how

Continuously seek sales opportunities, develop business through

promotion of products and services, and collaborate with other retail departments to fulfill identified financial opportunities

Initiate and maintain customer contact through a variety of methods

Follow internal processes and procedures to comply with branch and

bank regulations

Continuously learn about and adapt to changes in current bank

technology

Provide back-up support for Emprise Bank Contact Center queue

Other responsibilities as related to the job

Emprise Bank (Circa)

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Senior Banking Specialist - Wichita, KS