This job was posted by https://www.arjoblink.arkansas.gov : For more information, please see: https://www.arjoblink.arkansas.gov/jobs/4449446

Job Title: HVAC Dispatcher Full Time

Location: Little Rock, AR

Company: EcoPump HVAC

Pay: \$20/hour

Schedule: Full-Time, MondayFriday 8-5pm

Benefits: Health benefits available after 90-day probationary period, paid holidays, professional development opportunities

Position Overview

Were seeking a skilled HVAC Dispatcher with excellent customer service skills and a strong background in CRM systems and HVAC automation. The ideal candidate will be highly organized, reliable, and capable of multitasking in a fast-paced environment. This position plays a vital role in managing daily operations, scheduling, and serving as the communication hub between technicians, clients, vendors, and the HR team.

Key Responsibilities

Dispatch HVAC technicians to residential and commercial job sites

Maintain technician schedules and daily work logs

Handle incoming service calls with professionalism and urgency

Coordinate with vendors for parts, equipment, and deliveries

Collaborate closely with the Human Resources team on scheduling, onboarding, and compliance matters

Update and maintain customer records and work orders in the CRM

Ensure consistent, clear communication between field and office

Assist with government contracting documentation and compliance (preferred)

Qualifications

Minimum 3 years experience in a dispatch or customer-facing role

Experience with CRM platforms and HVAC automation systems required

Strong interpersonal and customer service skills

Excellent verbal and written communication

Highly organized with great attention to detail

Ability to manage multiple tasks and prioritize effectively

Prior experience with government contracts is a plus

Eco Pump LLC (BST 210)

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