We strive to create positive memories for all our fans so we are looking for positive, energetic employees who are passionate about theDairy Queenbrand and delivering exceptional customer (fan) service. Management roles atDairy Queenare responsible for managing dining room and kitchen functions while motivating the team to deliver an excellent fan experience. Applicants should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our fans. If you are a management professional who is looking take on a fun and rewarding new challenge, join our team! Our commitment to your continued professional development makes this a great opportunity for you to build a career with us. If you want more out of your career,Dairy Queenis the right place!

Job Functions:

Be an ambassador of theDairy Queenbrand and be professional in every aspect of performance

Enthusiastically greet and welcome fans to theDairy Queenbrand

Strive to exceed fan expectations and deliver fan first service through timely and quality service

Meet or exceedDairy Queenbrand standards with competency in inventory and cash controls

Ensure that all systems and routines are incorporated into the day-to-day operations of the restaurant, setting each scheduled shift up for success

React to issues impacting the restaurant's profit and loss (PandL) to optimize sales and profit

Assist the General Manager with hiring, training, coaching, and developing Shift Leads and Crew Members to build a highly skilled and productive team

Create and maintain a positive, safe, clean, and inviting environment for fans and team members

Calmly solve fan concerns and embraceDairy Queen'sservice recovery standards

Be a willing team player and maintain a cooperative, harmonious working relationship with management and team members

May assist the GM in some assigned aspects of local store marketing activities and projects such as public and community relations programs, evaluating local competitors' store marketing, identifying and tracking changing consumer demands.

At all times exhibit a genuine passion for excellence

Perform other duties as assigned by management

DULCE INC

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