This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12983145

JOB SUMMARY

Service of food and/or beverage to include the order-taking and delivery of any food and/or beverage items. This task is to be handled in a friendly,

courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.

ESSENTIAL JOB FUNCTIONS

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

Greet the guests in a friendly and courteous manner and explain any

specials and/or restaurant promotions for guest awareness.

Check station before, during and after shift for proper set-up and

cleanliness.

Record the details of the order from the guests, repeating the order

to the guests to check for accuracy.

Input the order into the Point of Sale computer to inform the

kitchen of the particulars in the order being placed.

When complete, retrieve order from kitchen, confirm its accuracy,

and deliver to guests along with appropriate condiments.

Abide by all State, Federal and Corporate liquor regulations

pertaining to serving alcoholic beverages to minors and intoxicated guests.

Replenish beverages as necessary and check with guests for overall

satisfaction.

Market and serve upon request any desert items or specialty coffees.

Supplement the bus help in clearing and resettling the tables.

Perform all assigned side work to include replenishing condiments

and restocking.

Perform any general cleaning tasks using standard hotel cleaning

products as assigned to adhere to health standards.

Present the check to guest promptly.

Adheres to all company policies and procedures.

Follows safety and security procedures and rules.

Knows department fire prevention and emergency procedures.

Utilizes protective equipment.

Reports unsafe conditions to supervisor/manager.

Reports accidents, injuries, near-misses, property damage or loss to

supervisor/manager.

Provides for a safe work environment by following all safety and

security procedures and rules.

All team members must maintain a neat, clean and well groomed

appearance. (Specific standards outlined in team member handbook).

Perform any related duties as requested by supervisor/manager.

Assists other Restaurant Personnel when needed.

Driftwood Hospital DBA Applebee's Matteson

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