Title: Administrative Assistant 2

Position Number: 998471

Unit/Department: Zimpleman College of Business

FTE: 100%

Salary: Commensurate with experience and qualifications of the selected candidate

Department Summary:

The Zimpleman College of Business is looking for a detail-oriented administrative assistant to work with our team and the students we serve. This is a full-time, 12-month staff position. A core function of this role is to support the three centers in Zimpleman including 1) Buchanan Center for Entrepreneurial Leadership, 2) Pappajohn Center for Entrepreneurship Outreach, 3) Kelley Center for Insurance Innovation as well as the School of Actuarial Science and Risk Management and to make sure each area has the needed administrative support to realize their leadership functions.

Job Summary:

We are looking for someone who has an agile mindset and is highly organized to address a variety of important tasks in collaboration with leaders, staff, faculty and the community. Given this role interacts with a range of people the person needs to possess strong communication skills and a customer service orientation. This person also needs to be technically proficient so they can manage a range of digital platforms that support key digital assets of the college.

Minimum Qualifications:

High school degree or equivalent

Demonstrated history of strong interpersonal communication skills, organizational skills, customer service mindset

Desire and ability to successfully work as part of a team

A working knowledge of desktop hardware and software, including MS Word, and Excel

Preferred Qualifications:

Associate degree or higher and 3-7 years experience preferred

Previous work experience in higher education

Job Duties:

50% - Administrative Support: A core function of this role is to support the three centers in the Zimpleman College of Business including 1) Buchanan Center for Entrepreneurial Leadership, 2)Pappajohn Center for Entrepreneurship Outreach, 3) Kelley Center for Insurance Innovation as well as the School of Actuarial Science and Risk Management and to make sure each area has the needed administrative support to realize their leadership functions, including the ability to:

Manage incoming telephone calls, visitor reception, meeting requests, and correspondence for the Centers and School with professionalism and discretion

Maintain and monitor office supply inventory, anticipating needs and coordinating procurement in a timely manner

Supervise, direct, and mentor student assistants to ensure high-quality support for daily operations

Coordinate and schedule meetings for leadership and staff, including preparation of agendas, facilitation support, and timely distribution of minutes to all participants

Manage external communications including social media platforms and marketing initiatives to promote the Centers and School to key audiences

Draft, edit, and produce professional documents including reports, brochures, presentations, and other print and digital materials

Lead the production of annual reports by gathering data, developing narrative content, and publishing final products in both print and electronic formats

Build and sustain effective working relationships across the College while maintaining thorough knowledge of relevant College and University policies, procedures, and protocols

40% - Event Management:

Provide support for key Center and School events, including Lorentzen program, Drake's Business Clinic, Pappajohn student competition, Insurance Risk and Opportunity forum, Stuart Klugman Event, Insurance Innovation Lab, Disruption Days, and others

Work with Sodexo, Eventbrite, the Event Management System (EMS), University departments and outside vendors for event support

Coordinate and control guest parking permits for visitor parking; mail or email parking permits and directions to campus as appropriate; offer alternative parking suggestions when guest parking is not available

10% - Budget Support:

Provide support relating to operational finance; processing forms aligning with the university central accounting policies and procedures for the Centers and School

Manage actuarial exam fee reimbursements for students

Perform other duties, as assigned

Salary and Benefits:

At Drake, we are proud to offer our employees, their spouses, and eligible dependents a comprehensive benefits package, which includes a wide range of core benefits, perks, and discounts. If you are exploring a job with Drake University, we invite you to spend a little time with our Drake Benefits Guide 2026. One of our popular policies provides a tuition waiver for Drake employees, their spouses, and eligible dependents. Drake also participates in not one, but two tuition exchange programs available to dependent children. Tuition Benefits (https://www.drake.edu/hr/benefitsoverview/tuitionbenefits/)

Review of Applications Begins:

A review of applications will begin immediately. This position will remain open until filled.

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